FAQ

Can I change the mode of payment from Direct Deposit to manual bank transfer for an employee while processing a pay run?

Yes, you can. Here’s how: 

If the pay run is in the Draft status

  • Go to the Employees module in the left sidebar. 
  • Select the employee whose payment mode you want to change.
  • Click the Edit icon next to Payment Information. 
Edit Payment Info
  • Select the alternative payment mode: Bank Transfer or Cheque. If you select “Bank Transfer”, enter the employee’s bank details.
  • Click Save.
Payment Mode

You can create the pay run again and pay the employee using the new payment mode.

If the pay run is Approved

  • Go to the Pay Runs module in the left sidebar.
  • Click the Overflow icon next to Initiate Payment and select Reject Approval.
Reject Approval
  • Next, go to the Employees module in the left sidebar. 
  • Select the employee whose payment mode you want to change.
  • Click the Edit icon next to Payment Information. 
Edit Payment Info
  • Select the alternative payment mode: Bank Transfer or Cheque. If you select “Bank Transfer”, enter the employee’s bank details.
  • Click Save.
Payment Mode

You can create the pay run again and pay the employee using the new payment mode.

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