We are thrilled to announce that Constellation Research has selected Zoho as Best Enterprise Software Vendor for 2019. In its detailed report, the award-winning research and advisory firm gave Zoho top honors, describing the company as one with “relentless focus on reinvention and new ways of working.”

The report’s lead author and Constellation Vice President and Principal Analyst, Nicole France, believes that Zoho’s improved customer relevance, market share, customer satisfaction, and brand standing gives it “an opportunity to go up market to the enterprises who continue to see escalating costs and a slowdown of innovation.”

France highlights several areas where Zoho has improved and emerged as a rising contender in the enterprise business space. Along with a strong company culture and passionate customer and partner base, some of the most salient points from the report are:

  • The scope of Zoho’s portfolio that spans ERP, CRM, productivity, finance, and HR with the necessary databases and security features to make it work.

  • The strength of Zoho’s integrations. France writes, “One of the hallmarks—and major sources of value for customers—of Zoho’s enterprise application portfolio is that whichever elements you choose, they integrate with each other smoothly and easily.”

  • The completeness and scope of Zoho’s offerings, “matched only by the speed with which it improves the initial offerings it releases.”

Constellation Research chose this year’s winners after attending over 270 events, conducting thousands of media inquiries, and engaging in thousands of briefings. France has over 20 years of experience as a technology analyst and marketer, helping both vendors and enterprises get the most of their investments.

You can read the full report here to learn more about why Constellation Research selected Zoho.

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