Zoho’s Security Practices

General | February 6, 2009 | 1 min read

Customers often ask us: “How do I know my data is safe with Zoho?’

Keeping our customers’ data safe & secure is obviously very important for all of us at Zoho. Not only because well, it’s YOUR data and you have trusted us with it, but also because our business depends on customers trusting us.

We protect our customers’ data in four different ways: Physical Security, Network Security, People Processes and through Redundancy and Continuity. That means that we keep your data safe with essential precautions like bullet-resistant walls and 24x7x365 guards and monitoring, but also with some of the most advanced network security and people processes. And of course, is not only the data that is backed-up/replicated across different machines, but we also have back-ups for power, cooling, our internet connection to you and more.

Along the same lines, we often throw a slightly different question for customers to ask themselves…”how do YOU know your data is safe with YOU?” And that gets them thinking. We can safely say that Zoho offers better data security protection than what most firms can technically provide or can afford by themselves.

The following Zoho Show presentation summarizes our approach to protecting your data. For more details, please refer to the Zoho Security Practices, Policies & Infrastructure document.

Rodrigo

Tags : security

  1. juan pablo mujica valle

    ISO 27001:2005 OK and auditable ?

  2. juan pablo mujica valle

    ISO 27001:2005 OK and auditable ?

  3. John

    I would have to agree with Jim….I can’t believe that after all this time and years that no one else has commented on the fact that all data is protected only by a moderately secure password entry. Anyone else want to comment on this?

  4. John

    I would have to agree with Jim….I can’t believe that after all this time and years that no one else has commented on the fact that all data is protected only by a moderately secure password entry. Anyone else want to comment on this?

  5. Skumar

    @ShivamPlease let us know [support@zohoaccounts.com] which Zoho Service you are going to use.@Matt
    We use one way hashing to store passwords

  6. Skumar

    @ShivamPlease let us know [support@zohoaccounts.com] which Zoho Service you are going to use.@Matt
    We use one way hashing to store passwords

  7. Matt

    How do you store passwords?

  8. Matt

    How do you store passwords?

  9. Shivam

    Any chance we can host the physical database on our own servers and have the process gateway (creation of the database) through you or access through you?I’d be happier and more quick to go Paid version if I could have the physical database on my end.

  10. Shivam

    Any chance we can host the physical database on our own servers and have the process gateway (creation of the database) through you or access through you?I’d be happier and more quick to go Paid version if I could have the physical database on my end.

  11. Agreer of kim and jim

    ZOHO should really provide verification or real and documented evidence that ZOHO is ABSOLUTELY secure to those 1.5 million companies that are using ZOHO. For all I know, they’re all risking their information for a cheaper and more accessible component. Although I use ZOHO I NEVER Store any personal information that may be misused or abused deliberately by others.

  12. Agreer of kim and jim

    ZOHO should really provide verification or real and documented evidence that ZOHO is ABSOLUTELY secure to those 1.5 million companies that are using ZOHO. For all I know, they’re all risking their information for a cheaper and more accessible component. Although I use ZOHO I NEVER Store any personal information that may be misused or abused deliberately by others.

  13. kim

    I would also like to see the names of third party services that have audited and confirmed your system for security.

  14. kim

    I would also like to see the names of third party services that have audited and confirmed your system for security.

  15. Pandyah !

    @Jim :1. You can protect your account access through the configured list of IP Addess(es) and/or IP Range(s).Go to,
    https://accounts.zoho.com >> “Allowed IPs” and Configure the required settings.2 .Another feature, to force the services access always through secure connectionPreferences >> Always use secure (https) access.more to come .. post your feedbacks and requirements

  16. Pandyah !

    @Jim :1. You can protect your account access through the configured list of IP Addess(es) and/or IP Range(s).Go to,
    https://accounts.zoho.com >> “Allowed IPs” and Configure the required settings.2 .Another feature, to force the services access always through secure connectionPreferences >> Always use secure (https) access.more to come .. post your feedbacks and requirements

  17. ric.cochran

    I would feel better seeing names like Verisign and reports by recognized third parties. Anyone can make all sorts of claims. Where’s the proof?

  18. ric.cochran

    I would feel better seeing names like Verisign and reports by recognized third parties. Anyone can make all sorts of claims. Where’s the proof?

  19. Jim

    Where is the strong auth for users?You say you are secure, yet you offer NOTHING more than a password to protect your users data…

  20. Jim

    Where is the strong auth for users?You say you are secure, yet you offer NOTHING more than a password to protect your users data…