Integrate Zendesk with Zoho SalesIQ
Send information between Zendesk and Zoho SalesIQ automatically, without writing any code, using Zoho Flow.
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Create Zendesk tickets when chats are missed in Zoho SalesIQ
How it works
Create Zendesk tickets when chats are missed in Zoho SalesIQ
Zoho SalesIQ + Zendesk
Build your own integrations between Zendesk and Zoho SalesIQ
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Supported triggers and actions
Integrate Zendesk and Zoho SalesIQ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
Conversation rated
Triggers when a conversation is rated. Available for SalesIQ Enterprise users only.
Conversation missed
Triggers when a conversation is missed. Available for SalesIQ Enterprise users only.
Conversation created
Triggers when a new conversation is created. Available for SalesIQ Enterprise users only.
Operator added
Triggers when a new operator is added
Conversation completed
Triggers when a conversation is completed. Available for SalesIQ Enterprise users only.
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Associate operators to department
Associates operators to the selected department
Send message to latest conversation
Sends a message to the latest conversation
Create article
Creates a new article
Update operator status
Updates the status of an existing operator
Enable department
Enables the selected department
Disable department
Disables the selected department
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
