Integrate Zendesk with BigCommerce

Send information between Zendesk and BigCommerce automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and BigCommerce

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Supported triggers and actions

Integrate Zendesk and BigCommerce using the below triggers and actions

All Triggers - A trigger kickstarts the flow

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

Customer created

Triggers when a new customer is added

Order status updated

Triggers when the status of an existing order is updated

Cart converted to order

Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)

Coupon created

Triggers when a new coupon is created

Customer updated

Triggers when the details of an existing customer are updated

Product created

Triggers when a new product is created

Subscriber updated

Triggers when any detail of an existing subscriber is updated

Cart created

Triggers when a new cart is created

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Subscriber created

Triggers when a new subscriber is created

Order created

Triggers when a new order is created

Product updated

Triggers when the details of an existing product are updated

Shipment created

Triggers when a new shipment is created

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Create customer

Creates a new customer

Create order

Creates a new order

Create subscriber

Creates a new subscriber

Add customer address

Adds address details to an existing customer

Create coupon

Creates a new coupon

Create product

Creates a new product

Update customer

Updates the details of an existing customer

Update product

Updates the details of an existing product

Update subscriber

Updates the details of an existing subscriber

Update order

Updates the details of an existing order

Fetch product

Fetches the details of an existing product using product ID

Fetch order

Fetches the details of an existing order by ID

Fetch customer

Fetches the details of an existing customer using ID

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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