Use Zoho Flow to integrate Teamwork Desk with Slack, in atleast 130 different ways, without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt integration flows to get started

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Didn't find the integration you are looking for? Create one yourself.

All Triggers - A trigger kickstarts the flow

New agent reply

Triggers when an agent sends a reply

New ticket

Triggers when a new ticket is created

Updated customer details

Triggers when the details of a customer are updated

New customer reply

Triggers when a customer sends a reply

Thread edited

Triggers when a thread in the selected inbox is edited

New ticket note

Triggers when a ticket note is added

New customer

Triggers when a new customer is created

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

Message posted to public channel

Triggers when a new message is posted to the selected public channel

Channel created

Triggers when a new channel is created

User added

Triggers when a new user is added

Message posted to private channel

Triggers when a new message is posted to the selected private channel

Message starred

Triggers when a message is starred

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All Actions - Action are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Update customer

Updates the details of an existing customer

Unassign ticket

Unassigns the selected ticket

Link task to ticket

Links a task to a ticket

Update ticket

Updates an existing ticket

Reply to ticket

Adds a reply to the selected ticket

Assign ticket

Assigns the selected ticket to a user

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

Fetch ticket

Fetches a ticket by ticket ID or keyword

Create reminder

Creates a new reminder

Fetch user - By username

Fetches the details of an existing user by username

Send public channel message

Sends a message to the selected public channel

Set channel topic

Sets the topic for the selected channel

Send private channel message

Sends a message to the selected private channel

Update profile

Updates the profile information for the selected user

Fetch user - By name

Fetches the details of an existing user by name

Send direct message

Sends a direct message to the selected user

Create channel

Creates a new public channel

Fetch user - By ID

Fetches the details of an existing user by ID

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What is Zoho Flow?

Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

Testimonial

Louis CastellanoCEO, Lakeside CNC Group

“All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data input” Know more

Watch Zoho Flow in action