Integrate Teamwork Desk with Teamwork Projects

Send information between Teamwork Desk and Teamwork Projects automatically, without writing any code, using Zoho Flow.

Build your own integrations between Teamwork Desk and Teamwork Projects

Connect Teamwork Desk and Teamwork Projects with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Teamwork Projects using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New ticket

Triggers when a new ticket is created

Thread edited

Triggers when a thread in the selected inbox is edited

New customer reply

Triggers when a customer sends a reply

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

New agent reply

Triggers when an agent sends a reply

Updated customer details

Triggers when the details of a customer are updated

New milestone

Triggers when a new milestone is created in the selected project

New task

Triggers when a new task is created in the selected project

New task list

Triggers when a new task list is created in the selected project

New person

Triggers when a new person is added

New message

Triggers when a new message is created in the selected project

New company

Triggers when a new company is created

New project

Triggers when a new project is created

New time entry

Triggers when a new time entry is created in the selected project

New person in project

Triggers when a new person is added in the selected project

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Assign ticket

Assigns the selected ticket to a user

Link task to ticket

Links a task to a ticket

Update customer

Updates the details of an existing customer

Unassign ticket

Unassigns the selected ticket

Reply to ticket

Adds a reply to the selected ticket

Update ticket

Updates an existing ticket

Fetch customer

Fetches an existing customer by name or email address. Optionally, creates one if none are found

Fetch ticket

Fetches a ticket by ticket ID or keyword

Create milestone

Creates a new milestone in the selected project

Create task

Creates a new task in the selected task list

Add person

Adds a new person

Create message

Creates a new message in the selected project

Create project

Creates a new project

Create company

Creates a new company

Create time entry

Creates a new time entry in the selected project

Fetch task

Fetches the details of an existing task

Fetch company

Fetches the details of an existing company

Fetch person

Fetches the details of a person by person ID or email address

Fetch tag

Fetches the details of a tag by ID or name

Fetch project

Fetches the details of an existing project

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Teamwork Projects?

Teamwork Projects is project management software for collaborative teams . You can categorize your projects, add tags, and create task list templates to plan your projects efficiently.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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