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Connect Teamwork Desk with your apps and move data seamlessly
Automate redundant manual tasks and save your precious time and effort
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Teamwork Desk supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when a ticket in the selected inbox is assigned
Triggers when a new ticket is created
Triggers when a thread in the selected inbox is edited
New customer reply
Triggers when a customer sends a reply
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Updated customer details
Triggers when the details of a customer are updated
All Actions - Action are the automated tasks
Creates a new ticket
Creates a new customer
Assigns the selected ticket to a user
Link task to ticket
Links a task to a ticket
Updates the details of an existing customer
Unassigns the selected ticket
Reply to ticket
Adds a reply to the selected ticket
Updates an existing ticket
Fetches an existing customer by name or email address. Optionally, creates one if none are found
Fetches a ticket by ticket ID or keyword
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What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Categories : Customer Support, Project Management
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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“It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it!” Know more