Use Zoho Flow to integrate Salesforce with Freshdesk, in atleast 792 different ways, without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt integration flows to get started

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Didn't find the integration you are looking for? Create one yourself.

All Triggers - A trigger kickstarts the flow

Opportunity updated

Triggers when an opportunity is updated

Module entry added

Trigger when a new entry is added to the selected module

Product updated

Triggers when an product is updated

Lead updated

Triggers when a lead is updated

Lead created

Triggers when a new lead is created

Note updated

Triggers when a note is updated

Case created

Triggers when a new case is created

Solution updated

Triggers when an solution is updated

Order updated

Triggers when an order is updated

Opportunity added

Triggers when a new opportunity is added

Contact created

Triggers when a new contact is created

Product added

Triggers when a new product is added

Account created

Triggers when a new account is created

Module entry updated

Triggers when a record is updated in the selected module

Note created

Triggers when a new note is created

Event updated

Triggers when an event is updated

Task updated

Triggers when a task is updated

Campaign added

Triggers when a new campaign is added

Campaign updated

Triggers when a new campaign is updated

Case updated

Triggers when a case is updated

Event created

Triggers when a new event is created

Task created

Triggers when a new task is created

Order created

Triggers when a new order is created

Account updated

Triggers when an account is updated

Solution added

Triggers when a new solution is added

Contact updated

Triggers when a contact is updated

Ticket created

Triggers when a new ticket is created

Customer created

Triggers when a new customer is created

Ticket updated

Triggers when the details of an existing ticket are updated

Contact updated

Triggers when the details of an existing contact details are updated

Ticket note added

Triggers when a note is added to the selected ticket

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All Actions - Action are the automated tasks

Create account

Creates a new account

Create note

Creates a new note

Create campaign

Creates a new campaign

Create task

Creates a new task

Create order

Creates a new order

Create lead

Creates a new lead

Create contact

Creates a new contact

Create solution

Creates a new solution

Create custom module entry

Creates a new entry in the selected module

Create opportunity

Creates a new opportunity

Create case

Creates a new case

Create event

Creates a new event

Create product

Creates a new product

Update note

Updates the details of an existing note

Update task

Updates the details of an existing task

Update event

Updates the details of an existing event

Update case

Updates the details of an existing case

Update solution

Updates the details of an existing solution

Update opportunity

Updates the details of an existing opportunity

Update campaign

Updates the details of an existing campaign

Update product

Updates the details of an existing product

Update account

Updates the details of an existing account

Update lead

Updates the details of an existing lead

Update contact

Updates the details of an existing contact

Update order

Updates the details of an existing order

Update custom module entry

Updates the details of entry in the selected module

Fetch case

Fetches the details of an existing case by subject or ID

Fetch event

Fetches the details of an existing event by subject or ID

Fetch user

Fetches the details of an existing user by email, name or ID

Fetch contact

Fetches the details of an existing contact by name or email address or ID

Fetch order

Fetches the details of an existing order by number or ID

Fetch group

Fetches the details of an existing group by name or ID

Fetch lead

Fetches the details of an existing lead by name or ID

Fetch product

Fetches the details of an existing product by name or ID

Fetch campaign

Fetches the details of an existing campaign by name or ID

Fetch opportunity

Fetches the details of an existing opportunity by name or ID

Fetch solution

Fetches the details of an existing solution by name or ID

Fetch custom module entry

Fetches the details of an entry in the selected module by name or ID

Fetch module entry

Fetches the details of a module record entry based on the specified value

Fetch company

Fetches the details of an existing D&B company by name or ID

Fetch note

Fetches the details of an existing note by title or ID

Fetch asset

Fetches the details of an existing asset by name or ID

Fetch contract

Fetches the details of an existing contract by number or ID

Fetch account

Fetches the details of an existing account by name or ID

Create forum

Creates a new forum in the selected category

Create company

Creates a new company

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch ticket status

Fetches a specific ticket status by label

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch company by ID

Fetches the details of an existing company by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket priority

Fetches a specific ticket priority by label

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket status by ID

Fetches a specific ticket status by ID

Fetch ticket priority by ID

Fetches a specific ticket priority by ID

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Salesforce

CRMPopular

Freshdesk

PopularCustomer Support

What is Zoho Flow?

Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

Testimonial

Neville MaderDirector, Perth Security Services

“Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.”

Watch Zoho Flow in action

Advanced tools to help you build complex workflows in minutes

Webhooks

Use the webhook trigger to receive data from a wide range of services in multiple formats, including JSON, form data, and plain text.

Schedules

Execute actions automatically at specific times every day, or on a particular day of every week, month, or year.

Decisions

Include if/then branches to have your workflows carry out different sets of tasks based on the conditions you specify.

Delays

Set time delays between any two actions in your workflow. Stall actions for hours, days, weeks, or even until a specific date.

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.