Create problem

Creates a new problem

Create contract

Creates a new contract

Create ticket

Creates a new ticket

Create asset

Creates a new asset

Create department

Creates a new department

Create release

Creates a new release

Create requester

Creates a new requester

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch asset attribute

Fetches an asset type's attribute (product or vendor) by its name

Fetch department

Fetches an existing department by its name or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches an existing agent by email

Fetch asset

Fetches an existing asset by either its name or ID