Integrate Zendesk with WordPress.com

Send information between Zendesk and WordPress.com automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and WordPress.com

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Supported triggers and actions

Integrate Zendesk and WordPress.com using the below triggers and actions

All Triggers - A trigger kickstarts the flow

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

New category

Triggers when a new category is added from your account

New comment

Triggers when a new comment is added in the selected post

New post

Triggers when a new post is added from your account

New user

Triggers when a new user is added

New taxonomy

Triggers when a new category, tag, or taxonomy is added from your account

All Actions - Actions are the automated tasks

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Create post

Creates a new post

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is WordPress.com?

WordPress.com is a content management system with themes and design customizations. Powerful editing and analytics help you create better content for your audiences.

CMS Websites

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, OpIndia

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

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Director, Perth Security Services

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Toto

Technical Engineer, Master Liveaboards

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