Migration terms and conditions

Migration terms and conditions for Docs organizations

What's migrated?
  • All your members and their files will be migrated to WorkDrive.
    Note: Suspended users will also be migrated with the same status.
     
  • Organization users' private files will be moved to their respective My Folders in WorkDrive.
     
  • Files in Workspaces will be moved to Private Team Folders. 
    Note: If any files have been associated with more than one workspace, those files will be migrated to the corresponding private Team Folder that was created first.
     
  • If you have shared any files and folders individually with other Docs users, all those share permissions will be retained in WorkDrive
     
  • Files previously shared by others with you in Docs will be only available in WorkDrive when the respective owner moves to WorkDrive. Until then, you will be able to access the files via links received in email or other apps.
     
  • After migration, "Public on the web" links created in Docs will be updated in WorkDrive. When users access these public links of Docs, they will be redirected to the corresponding WorkDrive links.
     
  • Folder structures and version history of files will be maintained.
     
  • Groups and group share permissions will be migrated.
     
  • All trash files in Docs will be moved to the corresponding trash folders in WorkDrive. Even deleted files in Docs will be moved to WorkDrive, and those files can be restored by Team Admins through the Data Administration tab in Admin Console.
     
  • Images attached to Writer, Sheet, and Show files will be migrated and stored in My Pictures under My Folders.
     
  • Template Libraries from Writer, Sheet, and Show will be migrated to WorkDrive
     
  • All your Tags will be added as Labels in WorkDrive.
     
  • Files that have been moved to WorkDrive will be removed from your Zoho Docs desktop and mobile apps. You can uninstall the Docs apps and install the corresponding WorkDrive apps for desktop and mobile to access your migrated files.
     
  • Attachments of Zoho Forms and Notebook will be migrated from Docs to WorkDrive.
 
What's not migrated?
  • Attachments added in file comments will not be retained.
     
  • User access stats and activity logs from Docs will not be migrated. However, once the files are migrated, WorkDrive will start collecting the user access stats and activity logs. If you need any specific data from Docs, you can contact us at support@zohoworkdrive.com. We can provide you with the data in CSV or XLS file format.
     
  • Tasks assigned to users in Docs will not be migrated to WorkDrive. We're working on a workflow feature for WorkDrive to replace tasks in a better way.
     
  • Dropbox sync option will not be available in WorkDrive. However, organizations will be given an option to either migrate from Dropbox or pick files from Dropbox. The Dropbox files that were already synced to Docs will be moved to WorkDrive, but will not be synced with Dropbox any longer. If you need any support to migrate data from Dropbox, you can contact us at support@zohoworkdrive.com.
Important:
After the migration, you can no longer access your Zoho Docs account.
 

For free Docs organizations

What's migrated?
  • All your members and their files will be migrated to WorkDrive.
    Note: Suspended users will also be migrated with the same status.
     
  • Organization users' private files will be moved to their respective My Folders in WorkDrive.
     
  • If you have shared any files and folders individually with other Docs users, all those share permissions will be retained in WorkDrive
     
  • Files previously shared by others with you in Docs will be only available in WorkDrive when the respective owner moves to WorkDrive. Until then, you will be able to access the files via links received in email or other apps.
     
  • After migration, "Public on the web" links created in Docs will be updated in WorkDrive. When users access these public links of Docs, they will be redirected to the corresponding WorkDrive links.
     
  • Folder structures and version history of files will be maintained.
     
  • Groups and group share permissions will be migrated.
     
  • All trash files in Docs will be moved to the corresponding trash folders in WorkDrive. Even deleted files in Docs will be moved to WorkDrive, and those files can be restored by Team Admins through the Data Administration tab in Admin Console.
     
  • Images attached to Writer, Sheet, and Show files will be migrated and stored in My Pictures under My Folders.
     
  • Template Libraries from Writer, Sheet, and Show will be migrated to WorkDrive
     
  • All your Tags will be added as Labels in WorkDrive.
     
  • Files that have been moved to WorkDrive will be removed from your Zoho Docs desktop and mobile apps. You can uninstall the Docs apps and install the corresponding WorkDrive apps for desktop and mobile to access your migrated files.
     
  • Attachments of Zoho Forms and Notebook will be migrated from Docs to WorkDrive.
 
What's not migrated?
  • Attachments added in file comments will not be retained.
     
  • User access stats and activity logs from Docs will not be migrated. However, once the files are migrated, WorkDrive will start collecting the user access stats and activity logs. If you need any specific data from Docs, you can contact us at support@zohoworkdrive.com. We can provide you with the data in CSV or XLS file format.
 
Important:
After the migration, you can no longer access your Zoho Docs account.

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