Make the most of your help desk

Best practices, product deep dives and help desk insights to help you streamline your customer service.

Day
Time
Title
  • Getting started with Zoho Desk

    A quick introduction to witness how Zoho Desk can empower your agents and simplify the processes.

  • ‌Customize and personalize your customer service platform

    Dive into tailor-made customization capabilities for every business vertical.

  • Nov 29, 2023
    11 AM IST
    How to run optimal customer service operations
    By Chinmayee

    From layouts, automation, to integrations, everything you need to run your customer service operations seamlessly.

    By ChinmayeeProduct Marketing Manager
    Register
  • Dec 6, 2023
    11 AM IST
    Blended conversations for powerful customer service experiences
    By Theerthesh

    Harness AI-driven support, predefined chat widgets, and instant messaging support in Zoho Desk.

    By TheertheshProduct Support Engineer
    Register
  • Dec 13, 2023
    11 AM IST
    ‌Knowledge management with Zoho Desk
    By Ragapriya

    Self-service: Help your customers help themselves.

    By RagapriyaProduct Marketing
    Register
  • Dec 18, 2023
    11 AM IST
    Extend and scale up customer service operations with developer tools
    By Shivani

    Extensibility & AI: Integrate & extend, and power up your business with customer service data.

    By ShivaniProduct Support Engineer
    Register
  • Dec 20, 2023
    11 AM IST
    Measure and improve customer service operations
    By Tanisha Gupta

    Making the best use of feedback, analytics, gamescope, and tracking functionalities in Zoho Desk.

    Tanisha Gupta
    By Tanisha GuptaProduct Marketer
    Register
  • ‌Automate customer service activities and be productive

    Master task automation, process orchestration, and SLA best practices.

  • ‌Customize and personalize your customer service platform

    Dive into tailor-made customization capabilities for every business vertical.

  • 29 Nov, 2023
    11 AM PDT
    ‌How to run optimal customer service operations
    By Ajith

    From layouts, automation, to integrations, everything you need to run your customer service operations seamlessly.

    By AjithLead - Customer Support
    Register
  • 6 Dec, 2023
    11 AM PDT
    ‌Blended conversations for powerful customer service experiences
    By Ajith

    Harness AI-driven support, predefined chat widgets, and instant messaging support in Zoho Desk.

    By AjithLead - Customer Support
    Register
  • 13 Dec, 2023
    11 AM PDT
    ‌Knowledge management with Zoho Desk
    By Ragapriya

    Self-service: Help your customers help themselves.

    By RagapriyaProduct Marketing
    Register
  • 18 Dec, 2023
    11 AM PDT
    Extend and scale up customer service operations with developer tools
    By Sathish

    Extensibility & AI: Integrate & extend, and power up your business with customer service data.

    By SathishProduct Support Engineer
    Register
  • 20 Dec, 2023
    11 AM PDT
    Measure and improve customer service operations
    By Darvin

    Making the best use of feedback, analytics, gamescope, and tracking functionalities in Zoho Desk.

    By DarvinProduct Support Engineer
    Register