Make the most of your help desk

Best practices, product deep dives and help desk insights to help you streamline your customer service.

Title
  • Customer Service for the Holiday Season
    By Ashvita Hilux
    31:02

    Make the most of the holiday season business with exceptional customer service operations.

    Ashvita Hilux
    By Ashvita HiluxProduct Support Engineer
  • What's New in Zoho Desk - August '24 Updates
    By Nirmal Kumar
    41:40

    Create impactful customer service experiences with the new additions and enhancements.

    By Nirmal KumarProduct Support Engineer
  • Zoho Desk and Zoho Assist integration for your Customer Service
    By Ashwin Kumar
    59:51

    Support your customers instantly with remote support. Learn how to integrate Assist with Zoho Desk for quick, easy and seamless remote support resolutions.

    By Ashwin KumarProduct Support Engineer
  • Exploring Sandbox and Audit log in Zoho Desk
    By Ashwin Kumar
    35:16

    Sandbox helps our customers try new updates and changes in a simulated environment. Audit log feature helps to strengthen the security of customer service operations. Find out how these features can support your business.

    By Ashwin KumarProduct Support Engineer
  • Exploring Custom Module in Zoho Desk
    By Varsha
    21:15

    Store data in a customised manner with Custom module feature in Zoho Desk.Watch the webinar to learn more.

    By VarshaZoho Desk Technical Writer
  • Getting started with Zoho Desk
    By Shivani
    1:01:04

    Zoho Desk is easy to configure and use. Watch this video to learn how to get started with your customer service journey using Zoho Desk.

    By ShivaniProduct Support Engineer