Make the most of your help desk

Best practices, product deep dives and help desk insights to help you streamline your customer service.

Title
  • Deep dive into Zoho Desk integration and marketplace capabilities
    By Ashvita Hilux
    29:43

    Operate seamlessly through optimized synchronization of all your business tools within Zoho Desk.

    By Ashvita HiluxProduct Support Engineer
  • Automate SLA Setup with Zoho Contracts & Zoho Desk
    By Nirmal Kumar
    34:24

    Watch our exclusive webinar on this powerful integration that results in instant support activation as contracts are executed.

    By Nirmal KumarSenior Product Support Engineer
  • Boost productivity with automation in Zoho Desk
    By John Jefferson
    1:04:31

    Watch our webinar on harnessing the power of automation capabilities in Zoho Desk.

    By John JeffersonProduct Support Engineer
  • Validation Rules for Consistent, Reliable Data
    By Varsha
    35:40

    Watch our webinar on validation rules. Discover strategies to ensure data accuracy, maintain consistency, and improve process efficiency across your businesses.

    By VarshaZoho Desk Technical Writer
  • Master Ticket Management with Blueprint
    By Varsha
    31:28

    Watch our webinar on ticket management with Blueprint. Discover strategies to streamline processes, improve efficiency, and enhance customer support.

    By VarshaZoho Desk Technical Writer
  • Customer Service for the Holiday Season
    By Ashvita Hilux
    31:02

    Make the most of the holiday season business with exceptional customer service operations.

    By Ashvita HiluxProduct Support Engineer
  • What's New in Zoho Desk - August '24 Updates
    By Nirmal Kumar
    41:40

    Create impactful customer service experiences with the new additions and enhancements.

    By Nirmal KumarSenior Product Support Engineer
  • Zoho Desk and Zoho Assist integration for your Customer Service
    By Ashwin Kumar
    59:51

    Support your customers instantly with remote support. Learn how to integrate Assist with Zoho Desk for quick, easy and seamless remote support resolutions.

    By Ashwin KumarProduct Support Engineer
  • Exploring Sandbox and Audit log in Zoho Desk
    By Ashwin Kumar
    35:16

    Sandbox helps our customers try new updates and changes in a simulated environment. Audit log feature helps to strengthen the security of customer service operations. Find out how these features can support your business.

    By Ashwin KumarProduct Support Engineer
  • Exploring Custom Module in Zoho Desk
    By Varsha
    21:15

    Store data in a customised manner with Custom module feature in Zoho Desk.Watch the webinar to learn more.

    By VarshaZoho Desk Technical Writer
  • Getting started with Zoho Desk
    By Shivani
    1:01:04

    Zoho Desk is easy to configure and use. Watch this video to learn how to get started with your customer service journey using Zoho Desk.

    By ShivaniProduct Support Engineer