Trustmedis, a health-tech company from Indonesia trusts Zoho to enhance sales and unify customer management

The company

Trustmedis, a leading health-tech company in Indonesia, specialises in providing software solutions for healthcare facilities, including hospitals, clinics, community health centres, and laboratories. Established in 2016, Trustmedis has supported over 300 healthcare facilities nationwide, enhancing efficiency and streamlining operations.

The challenge

Before adopting Zoho CRM Plus, Trustmedis faced significant challenges with data integration across various applications. They experimented with several CRM solutions, but none met their expectations for seamless data management and integration, essential for their expansive network of healthcare facilities.

The solution

Trustmedis turned to Zoho, attracted by its comprehensive suite of applications and robust data integration capabilities. Over the past two years, Zoho CRM has proven instrumental in overcoming their data integration hurdles, providing a unified platform that enhances operational efficiency from marketing to finance.

Watch the video to learn how Trustmedis addressed the following challenges with Zoho:

• Data Integration
• Lead Management
• Automation Flow