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Zoho CRM helps project management company manage entire customer life cycle with ease.
IndustryIndustrial Automation
Size51-100 employees
TypeB2B

Logitek is head quartered in Barcelona, with satellite offices in Bilbao, Madrid and Bucharest. They offer a wide range of solutions that help customers structure a project from design to implementation. The solutions include: automation and control solutions, motion control, communication, HMI/SCADA visualization, remote management, change management solutions for alerts management and industrial cyber-security among others.

Challenge

Logitek was growing at a fast rate, and with the wide range of services we provide, all we wanted was a complete suite business applications that integrated with one another. That's when we discovered the extensive set of Zoho products that promised to cater to all our sales, marketing, management, and support needs. We made this big decision to completely migrate from our previous sales platform to Zoho, and now we're happy we made that move. The total run-time of the project was one of the biggest challenges, as we had less than three months to carry out the entire set of tasks.

Solution

Zoho drew up a priority-based migration plan based on the capabilities of the migration tools. We used Zoho Creator to add more functionalities on top of Zoho CRM.

A synchronization choreography was established which let the entire Zoho ecosystem perform under maximum integrated and transparent user's perspective.

The Zoho Apps and Google Apps worked well together, and it improved the efficiency of the two platforms. Additionally, a synchronization between the two solutions made data management easier than never before.

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Tools that help us grow

Results