Logitek is a technology services company with over 30 years of experience in automation, communications and SCADA systems for industrial markets and infrastructure management, offering prestigious technology as well as consulting and training services.
Besides providing counseling support, Logitek offers a wide range of solutions which make it possible to structure a project from its design through its deployment. These solutions include: automation and control solutions (drives, fieldbus, programmable automations (PCL), safety solutions, HMI, variation in versions ), motion control, communication (gateways, industrial modems, OPC servers), HMI/SCADA visualization (HMI devices, industrial PCs, SCADA platforms, version control), remote management (RTU devices, telemetry protocols, industrial modems, SCADA platforms, version control), change management solutions for alerts management, and industrial cyber-security among others.
Logitek's headquarters is in Barcelona, with satellite offices in Bilbao, Madrid, and Bucharest.
A complete migration from SalesForce platform to the Zoho system was performed. The implementation cycle included:
- - Marketing: Zoho Campaigns, Zoho Creator
- - Sales: Zoho CRM, Zoho Creator
- - Management: Zoho Reports
- - Technical Support: Zoho Support
The total run-time of the project was one of the biggest challenges, as there were less than 3 months to carry out the entire set of tasks (due to the current provider’s annual support expiration).
A “priority” based migration plan was drawn up based on the capabilities of the migration tools including Zoho CRM and support to customized tables. Those elements and processes not covered by default or beyond the basic functionalities of Zoho CRM were added on with Zoho Creator.
Furthermore, a synchronization choreography was established which allows the performance of the entire Zoho ecosystem under maximum integrated and transparent user’s perspective. To that end, both existing synchronization mechanisms and developed specific elements were used (whole Tranfer Quotes part/Quotes lines between platforms).
The use of all the applications, Google Apps, and Zoho Apps has significantly increased the efficiency of the two platforms. Additionally, synchronization between the two solutions now makes for easier data management.
- - A more modular environment, both in cost and functions
- - Lower TCO (Total Cost of Ownership) for the solution
- - Greater autonomy in day-to-day work and in the platform evolution.
About Apps Implantadores
Apps Implantadores is one of the leading strategic partners of Google App and Zoho in Spain. Industry leader and pioneer in implementing cloud solutions like Google Apps and Zoho CRM. Bringing the cloud technology to companies of any size, carrying out successfully the transition to the cloud with our working methodology and know-how acquired with hundreds of clients.