Engage the right prospects.

Email campaigns, visitors, and social media channels all involve potential prospects. But, which are the right ones for you? Zoho CRM Plus helps you identify and connect with the prospects who matter.

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Reach out to prospects.

Create effective email campaigns to reach and interact with your prospects.

Convert visitors into customers.

Proactively chat with your website visitors and convert them into prospects.

Connect through social media.

Create, schedule, and deliver your social media content when your audience is most likely to engage.

Sell smarter.

From lead generation to customer retention, stay on top of every stage of your customer lifecycle. With Zoho CRM Plus you can keep track of your sales follow-ups, spot opportunities, increase win rates, and grow your business.

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Retain and delight customers.

As the old adage goes, it’s easier to retain a customer than acquire a new one. Zoho CRM Plus' advanced help-desk system helps you deliver your promises on time by reaching out to your customers over phone, email, chat or social media. Keep everyone on the same page through collaboration and ensure better customer focus.

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Boost your customer service experience.

Deliver unmatched customer service across multiple channels, languages, and time zones.

Get work done, on time.

Plan, track, and collaborate on client deliverables.

Measure and improve.

Measure the impact your marketing activities have on customer acquisition. Empower your marketing team with better visibility into how ad spend relates to revenue. Improve your customer retention with feedback from customer satisfaction surveys.

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Campaign with Google AdWords.

From click to deal, it's all in one place. Drill down your PPC campaigns and improve conversion rates.

Strategize through advanced CRM analytics.

Gain data-driven insights on your sales performance with smart dashboards and KPIs.

Create insightful customer surveys.

Gather opinions, analyze results, and discover better ways to exceed customer expectations.