Card Scanner App IconEntering data manually into any CRM app is not fun. Any solution that helps automate data entry is a win for CRM users. That is the idea behind our new mobile app for Zoho CRM – Card Scanner.

Card Scanner is an iPhone app that extracts contact information from business cards and saves it into Zoho CRM as Contacts or Leads. Take a photo of a business card and the app extracts information from it and automatically populates the information into the appropriate fields. You can save the extracted information as a CRM Contact or Lead if you are logged into your Zoho CRM account within the app.

Card Scanner 1

The app can extract information from business cards in multiple languages including English (US & UK), French, German and Spanish. If the extraction includes the Twitter handle, it automatically downloads the photo from the public Twitter profile and syncs it with CRM. When the contact information is saved in CRM, the photo of the business card is automatically attached to the contact or lead record in CRM for future reference.

Card Scanner 2

Extracting data through OCR can be tricky. It cannot always be 100% accurate. We think we built the app that tries to be as accurate as possible. But given the number of variables (poor lighting conditions, multiple photo angles, complex logos etc) that could impact the quality of data extraction, we try to make it easy to display the accuracy factor in the extract within the app.

In cases where we are not too confident about the extracted information, we display that information in red. This allows you to easily correct any possible inaccuracies before saving the information.

We think this will be a great complementary app that will simplify the data entry process into your CRM system. The app is currently available for the iPhone for $4.99. Android version will follow.

More about the app here. We hope to hear your feedback.

  1. Suchit

    want to scan 4 lacks cards.want application desktop base.It can read data from tiff images which i scanned on adf scanner like fujitsu6125.
    plese suggest

  2. Veronika

    I agree with James about the free trial. There is a free trial for Andrioid phones (let’s you scan 10 cards with the in up purchase for more) but there isn’t one for Apple. Also, as for the adnroid trial app, it would be nice to have an option of adding a card to leads or contact, for now it only adds them to leads.

    Thanks!

  3. James

    A free trial would be great. Mainly for testing the OCR. I already use Zoho-CRM, and this app would be a significant add-on. But I need to know first how good the scanning is. I see many people asking for this and you guys haven’t reacted yet. A positive reply to this request would be nice

    Thanks

  4. Deacy

    Any version for Windows Phone? Or any other smiliar app on Windows phone which works with Zoho?

  5. Kalyan

    We are pleased to inform the release of android version of CardScanner app. You can find the app here
    http://goo.gl/pcisBj

    Thanks,
    Kalyan
    Zoho iApps

  6. Justin Kassan

    I would happily pay the $5 for the Android version. How long until launch?

    • Sivakumar Sivasankaran

      We are glad to announce the release of Card Scanner app for Android in Google Play Store. Please find the app at below mentioned URL,

      http://goo.gl/pcisBj

      Thanks,
      Sivakumar S,
      Zoho iApps.

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  7. Justin Kassan

    Me as well

  8. Mina

    I agree!

  9. Mina

    Looking for Android app… Any new on when???

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  10. Jean Gabrielle Ababa

    can you have one for android phone cos I will love to use it also.card tracking system

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  11. Kevin Rowe

    2013?

  12. michael

    Is it heavy duty? because I have before this one but it did not last long.

  13. MarcD

    Need the droid app!!

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  14. Justin Kassan

    Excited for Android

  15. Troppau

    Any new about Android support??

    • kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  16. Guest

    Any new about Android support?

    • kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  17. Fernando

    It is a must for this app to differentiate the type of phone number as mobile, fax, work,etc. Considering all numbers as work, demerits the use of this app.Delaying this issue for a new release compromise your app success. This problem needs to be fixed Right Now! Your app also requires correct synchronization with all the fields in the Zoho CRM platform.

  18. sathyaio

    @justinkassan:disqus and @disqus_Ianb1Kc2hr:disqus, the android version of Card Scanner will be available by the first week of november.Sathya,
    Zoho

  19. Jonathan

    +1!!!We android users need this desperately!

  20. sathyaio

    We plan to release the Android version of Card Scanner by the first week of november. Please send us an email at isupport@zohocorp.com and we will inform you as soon as the app is available.Sathya,
    Zoho

  21. sathyaio

    Regarding the difference between Card Scanner and Leads. Card Scanner is a general purpose business card scanning app. It is tailored towards general audience who wants to reduce the manual work of digitizing business card’s. Our road map for Card Scanner is to support sync options with Zoho apps like Zoho Contacts Manager, Zoho Books, etc and Other Non-Zoho services like Google Contacts.Whereas, Leads is a application that is particularly tailored for the CRM community. It has features like Tasks, Events and Notes which the Card Scanner lacks. Our road map for leads is to include all features that a person at a conference would require to generate a lead. A sales person at a conference can scan a visitors badge or business card and add him to the CRM also he will have option to send custom email’s using Zoho CRM’s email templates for the contact. Leads will ideally become a complete Event Management and Lead generation solution.Though currently Leads and Cards Scanner appear to be similar they will diverge towards their respective audience’s with each new feature.Sathya,
    Zoho

  22. sathyaio

    Thank you for pointing this out, we will try to include the option to change the phone number’s category in a future version of the app.Sathya,
    Zoho

  23. Justin Kassan

    How long until Android!

  24. Michael Vaughn

    Been testing this app today and really like it. The only item I saw as problematic so far was to change the telephone settings “work”, “mobile”, etc. It is reading all of them as work. Perhaps this is something to look into?

  25. David Radin

    Can you outline the differences between your new iPhone apps “Leads” and “Business Card Scanner”? They look like they overlap quite a bit. But I can’t tell from the descriptions whether “Leads” will let you enter the data as Zoho Contacts/Accounts, and whether “Business Card Scanner will let you scan QR codes or connect the newly entered records into campaigns.
    I love the concepts for both; but would really rather only buy one app that does the full job instead of two – and then have to figure out which one to use each time.
    Thanks.
    @dradin

  26. Sandor

    I just purchased the iPhone app and it works very well. My only complaint would be that it does not allow you to select a company name from the Zoho Database to automatically attach the Contact to. Even if the Account Name is correct, it just puts that info in the Description field. Even with this deficiency, it still saves loads of time. I just keep this app and the Zoho CRM iPhone app open at the same time, and once I scan the contact and save to Zoho CRM, I then open the Zoho CRM app, find the contact, and add them to the correct Account. The Scanning is pretty accurate, but if it doesn’t work the first time, rescan and it usually gets it the second time.

  27. Sandor

    I just purchased the iPhone app and it works very well. My only complaint would be that it does not allow you to select a company name from the Zoho Database to automatically attach the Contact to. Even if the Account Name is correct, it just puts that info in the Description field. Even with this deficiency, it still saves loads of time. I just keep this app and the Zoho CRM iPhone app open at the same time, and once I scan the contact and save to Zoho CRM, I then open the Zoho CRM app, find the contact, and add them to the correct Account. The Scanning is pretty accurate, but if it doesn’t work the first time, rescan and it usually gets it the second time.

  28. Dr Nicola Jeffery-Sykes

    love to hear when the android one is coming out, we need it urgently as at medical conferences loads of business cards, please keep me informed, great for one off fee and not on usage

  29. Dr Nicola Jeffery-Sykes

    love to hear when the android one is coming out, we need it urgently as at medical conferences loads of business cards, please keep me informed, great for one off fee and not on usage

  30. zz

    Ditto! I use Linked-In and Facebook for digital networking, best believe the thousands of mom and pops, smaller enterprises, distributors, dealers, and face-to-face networking in general that we transfer to our CRM database still THRIVE on CARDS! Especially at trade-shows! I too was loving CardMunch till I found not so easy to get data out to my CRM/Mailchimp, etc. so I downloaded ScanBizCards. Zoho Biz Card Scanner app is NOT A GIMMICK but crucial to streamline our sales and tech support processes across our team. Using Cloud integration to automatically sync WufooForms/MailChimpCampaigns/ZohoCRM, thinking of adding Zoho Support as our cloud based Help Desk! Keep improving, Zoho!

  31. zz

    Ditto! I use Linked-In and Facebook for digital networking, best believe the thousands of mom and pops, smaller enterprises, distributors, dealers, and face-to-face networking in general that we transfer to our CRM database still THRIVE on CARDS! Especially at trade-shows! I too was loving CardMunch till I found not so easy to get data out to my CRM/Mailchimp, etc. so I downloaded ScanBizCards. Zoho Biz Card Scanner app is NOT A GIMMICK but crucial to streamline our sales and tech support processes across our team. Using Cloud integration to automatically sync WufooForms/MailChimpCampaigns/ZohoCRM, thinking of adding Zoho Support as our cloud based Help Desk! Keep improving, Zoho!

  32. Sathya Narayanan

    Richard,Dutch language support is available in version 1.1 of the app. Please, update your app from the app store.Sathya
    Zoho

  33. Sathya Narayanan

    Richard,Dutch language support is available in version 1.1 of the app. Please, update your app from the app store.Sathya
    Zoho

  34. SSalvador Reyes

    When will be this app available at Android?

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  35. SSalvador Reyes

    When will be this app available at Android?

  36. mark

    does it really not work? i was thinking about downloading today.

  37. mark

    does it really not work? i was thinking about downloading today.

  38. Greg

    Just downloaded the iPhone version and it works well. I especially like the interface. The only thing that didn’t work as expected was the “add to twitter”. The card I scanned had an “@username” but it didn’t pick that up. Is it specifically looking for the word “Twitter” to map this field? I also agree with the users commending the one-time fee as opposed to ongoing charges.

  39. Greg

    Just downloaded the iPhone version and it works well. I especially like the interface. The only thing that didn’t work as expected was the “add to twitter”. The card I scanned had an “@username” but it didn’t pick that up. Is it specifically looking for the word “Twitter” to map this field? I also agree with the users commending the one-time fee as opposed to ongoing charges.

  40. Lesley Hardy

    Im sure the Android app is coming. I eagerly look for updates daily. Whoever thinks that business cards are no longer valid obviously dont network with real live people the way I do. Its a cardfest out there!!
    As a newbie to Zoho, I personally find the whole system to be great in theory. Ive yet to integrate and customise however so the jury is out. It was good enough for me to sack my previous crm and I went wow more than once or twice.
    Keep the apps coming. Android would certainly be welcome.

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  41. Lesley Hardy

    Im sure the Android app is coming. I eagerly look for updates daily. Whoever thinks that business cards are no longer valid obviously dont network with real live people the way I do. Its a cardfest out there!!
    As a newbie to Zoho, I personally find the whole system to be great in theory. Ive yet to integrate and customise however so the jury is out. It was good enough for me to sack my previous crm and I went wow more than once or twice.
    Keep the apps coming. Android would certainly be welcome.

  42. Marc

    Android version please!

  43. Marc

    Android version please!

  44. Eileen Murphy

    Mixed reviews in early days. Free trial would be good for client. Big question for me, does it check for duplicates? I expect not. If I have ticked the check for duplicate email address, does this help? Again I expect not but would still like confirmation please. Many thanks. Eileen

  45. Eileen Murphy

    Mixed reviews in early days. Free trial would be good for client. Big question for me, does it check for duplicates? I expect not. If I have ticked the check for duplicate email address, does this help? Again I expect not but would still like confirmation please. Many thanks. Eileen

  46. Kim

    Hi just purchased and does not work. Will be fantastic if it does.

  47. Kim

    Hi just purchased and does not work. Will be fantastic if it does.

  48. Pam C

    Android app soon, please! A trial sounds good as well.

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  49. Pam C

    Android app soon, please! A trial sounds good as well.

  50. Hannah

    Recently two of my colleagues came back from two separate global conferences in the US. They brought back with them over 200 business cards and it was my job to manually enter all information into Zoho. Halfway through I found two apps called CardMunch and ScanBizCards. Trust me, the business card is alive and well and I disagree with your comments. Cardmunch is a LinkedIn app that scans cards and saves the contact info into your LinkedIn account, the cards are read by real people who type up the info for you, the information is very accurate and has some handy features like emailing contacts, connecting via LinkedIn and showing how many connections you have, but it won’t let you export a CSV file.ScanBizCards lets you download the info into a CSV file, email it or upload it to Salesforce, but the extracting of information is quite inaccurate and it doesn’t have Zoho as an option. I’m very pleased to find out that Zoho has brought out their own app, and I’m buying it now. Cheers,

  51. Hannah

    Recently two of my colleagues came back from two separate global conferences in the US. They brought back with them over 200 business cards and it was my job to manually enter all information into Zoho. Halfway through I found two apps called CardMunch and ScanBizCards. Trust me, the business card is alive and well and I disagree with your comments. Cardmunch is a LinkedIn app that scans cards and saves the contact info into your LinkedIn account, the cards are read by real people who type up the info for you, the information is very accurate and has some handy features like emailing contacts, connecting via LinkedIn and showing how many connections you have, but it won’t let you export a CSV file.ScanBizCards lets you download the info into a CSV file, email it or upload it to Salesforce, but the extracting of information is quite inaccurate and it doesn’t have Zoho as an option. I’m very pleased to find out that Zoho has brought out their own app, and I’m buying it now. Cheers,

  52. jennifer way

    Love this idea. Any word of how long before you have an android version of the app? Thanks!

  53. jennifer way

    Love this idea. Any word of how long before you have an android version of the app? Thanks!

  54. Francesca

    No Android App ??

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  55. Francesca

    No Android App ??

  56. Chris Wynn

    Maybe I’m desensitized on buying apps, but the price seems right, and I would rather pay once than monthly.

  57. Chris Wynn

    Maybe I’m desensitized on buying apps, but the price seems right, and I would rather pay once than monthly.

  58. Birgit

    This is an awesome tool, but what about ANDROID????
    Don’t have an iphone and will never have one.

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  59. Birgit

    This is an awesome tool, but what about ANDROID????
    Don’t have an iphone and will never have one.

  60. Léonce ADILEHOU

    Thanks for this new feature. Android App please

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  61. Léonce ADILEHOU

    Thanks for this new feature. Android App please

  62. Joost Rijlaarsdam

    Business card scanning; really? What year is this? We hardly ever exchange business cards anymore. Default is LinkedIN linking. So I don’t consider this a useful “innovation”. I much rahter have you guys focus on improving your core product. E.g: more inpage field updates with automatic save. (instead of opening a field (edit) entering data en saving it). This would improve daily productivity dramatically. Which is, as a bussiness owner, how I valuate our business productivity tools . So I suggest focus on getting your User Experience right before adding more ‘gimmicks’.I am convinced these features dont get you customers (when they evaluate your CRM) and most certainly wont keep them! Please stay focussed!

  63. Joost Rijlaarsdam

    Business card scanning; really? What year is this? We hardly ever exchange business cards anymore. Default is LinkedIN linking. So I don’t consider this a useful “innovation”. I much rahter have you guys focus on improving your core product. E.g: more inpage field updates with automatic save. (instead of opening a field (edit) entering data en saving it). This would improve daily productivity dramatically. Which is, as a bussiness owner, how I valuate our business productivity tools . So I suggest focus on getting your User Experience right before adding more ‘gimmicks’.I am convinced these features dont get you customers (when they evaluate your CRM) and most certainly wont keep them! Please stay focussed!

  64. Job Eco

    Thanks for Zoho for this innovation. Just want to ask if this apps would be applicable also for some documents, like Proof of Delivery, this id for those businesses that caters delivery services to publicThanks
    Job

  65. Job Eco

    Thanks for Zoho for this innovation. Just want to ask if this apps would be applicable also for some documents, like Proof of Delivery, this id for those businesses that caters delivery services to publicThanks
    Job

  66. Raju Vegesna

    Diego,It does support scanning business cards in Spanish along with French and German.

  67. Raju Vegesna

    Diego,It does support scanning business cards in Spanish along with French and German.

  68. Paul Laskin

    This should be a free app as providing a BC scanning capability just adds to the benefits of Zoho CRM. There are already free BC scanners that export to SalesForce, Evernote, Jigsaw and more. Zoho should stay competitive by offering similar functionality.

  69. Paul Laskin

    This should be a free app as providing a BC scanning capability just adds to the benefits of Zoho CRM. There are already free BC scanners that export to SalesForce, Evernote, Jigsaw and more. Zoho should stay competitive by offering similar functionality.

  70. Diego

    Does it supports any other language than English? For example Spanish? If so, could you please let me know. This sounds like a great tool.

  71. Diego

    Does it supports any other language than English? For example Spanish? If so, could you please let me know. This sounds like a great tool.

  72. Raju Vegesna

    Bruno,Please note that this is a one time payment of $4.99 and not recurring. This includes all future updates on iOS.

  73. Raju Vegesna

    Bruno,Please note that this is a one time payment of $4.99 and not recurring. This includes all future updates on iOS.

  74. Raju Vegesna

    Richard,We will try to support Dutch language in our next version.

  75. Raju Vegesna

    Richard,We will try to support Dutch language in our next version.

  76. Raju Vegesna

    Tim,The team will get in touch with you.

  77. Raju Vegesna

    Tim,The team will get in touch with you.

  78. Tim

    Just purchased app and it will not work…please have someone email me to help.

  79. Tim

    Just purchased app and it will not work…please have someone email me to help.

  80. Richard Dobbe

    Seems like a very useful tool for me, except the fact that I need Dutch language. If this was in Dutch language available I would buy it immediately as I’m a happy ZOHO CRM customer (in Dutch as well) :-)When will Dutch language be available…..?

  81. Richard Dobbe

    Seems like a very useful tool for me, except the fact that I need Dutch language. If this was in Dutch language available I would buy it immediately as I’m a happy ZOHO CRM customer (in Dutch as well) :-)When will Dutch language be available…..?

  82. Gen

    Anyone know if there is a substitute app that could also work for Android?

  83. Gen

    Anyone know if there is a substitute app that could also work for Android?

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  84. Bruno

    Genius, useful but very, very, very expensive and no free trial
    I love Zoho ! I’m working with ZohoCrm (paid), iphone ZohoCRM (paid), Zohomail (paid), … I think you need to do effort on price
    Thanks
    Bruno

  85. Bruno

    Genius, useful but very, very, very expensive and no free trial
    I love Zoho ! I’m working with ZohoCrm (paid), iphone ZohoCRM (paid), Zohomail (paid), … I think you need to do effort on price
    Thanks
    Bruno

  86. matthias

    allready possible with business cardreader.

  87. matthias

    allready possible with business cardreader.

  88. George Szabo

    ANDROID app…

  89. George Szabo

    ANDROID app…

  90. Vinay Joshi

    Awesome ! Many of our customers were asking for this. We all know that OCR technology can be pretty tricky but it seems you guys have done great work on this app. Thanks a lot 🙂 .

  91. Vinay Joshi

    Awesome ! Many of our customers were asking for this. We all know that OCR technology can be pretty tricky but it seems you guys have done great work on this app. Thanks a lot 🙂 .

  92. jim

    Zoho = Google
    Google = Android
    I’m at a loss…and waiting.
    JIM

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  93. jim

    Zoho = Google
    Google = Android
    I’m at a loss…and waiting.
    JIM

  94. Darin

    Great. So what about us Android users?

    • Kalyan

      We are pleased to inform the release of android version of CardScanner app. You can find the app here
      http://goo.gl/pcisBj

      Please mail us at isupport@zohocorp.com in case of any issues.

      Thanks,
      Kalyan
      Zoho iApps

  95. Darin

    Great. So what about us Android users?

  96. Mark Harper

    A lite version with limited scans would be great to trial – as they say, OCR is a tricky process and if the app doesn’t do it well I would like to know before buying yet another business card scanning app that is more cumbersome than it is worth.

  97. Mark Harper

    A lite version with limited scans would be great to trial – as they say, OCR is a tricky process and if the app doesn’t do it well I would like to know before buying yet another business card scanning app that is more cumbersome than it is worth.

  98. Nigel Ayling

    What about a free trial? Not keen to spend the money if I don’t know how good it is

  99. Nigel Ayling

    What about a free trial? Not keen to spend the money if I don’t know how good it is