Work Order Management
Manage workflows like ticket lifecycle, quality checks, status monitoring, etc. of the maintenance process at your company.
Work Orders
Maintain all work orders and associated records in a central repository.
Status
Track the status of a work order from creation to completion.
Checklist
Create digital checklists and standard operating procedures (SOPs).
Integration
Connect with SAP B1, Oracle NetSuite, ServiceNow, and 1,000+ product integrations, plus REST API.
AI
Customize the application to your company's workflows and process using AI.
Security
Protect your data with SSO, ISO/IEC 27001, and SOC 1 & 2 Type II certifications.
Manage all your requirements from a unified interface
Ticket
Generate WOs by scanning QR codes or by manual entry. Set a unique identifier and ticket number, provide a clear description of the required task, and assign it to a specific technician or team. Track the status from generation to completion.
Status
Provide a clear, at-a-glance view of a work order's progress (e.g., Open, In Progress, Closed). Use visual interfaces like kanban-style boards where work orders are represented as cards that can be dragged and dropped between status columns.
Checklist
Create digital checklists and SOPs that can be linked to work orders to ensure that the tasks are performed according to the process. Trigger warning notifications if a checklist item is missed.
Schedule
Configure time-based work orders (date/time, daily, weekly, monthly, annually) for routine inspections, and usage-based work orders (e.g., every 500 hours of runtime, every 10,000 miles, every million cycles) for regular maintenance.
Attachments
Attach multiple files (photos, videos, schematics, safety guides, product documents, service instructions), to provide technicians with all the information needed to complete the job correctly and safely.
Compliance
Maintain records of all the work performed with a comment thread on each work order and the ability to @mention specific users to trigger notifications. Keep a time-stamped audit trail by recording every action taken on a WO.
Frequently Asked Questions
Zoho Creator is an AI-powered application development platform that's used to automate business processes and workflows in organizations. With it, you can build custom applications specific to your requirements.
The Work Order Management application is installed and runs on Zoho Creator. You can fully customize the application to your company's requirements if desired.
Yes, there is a 15-day free trial.
Yes, you can book a demo from here.
Zoho Creator ensures the logical separation of your data from everyone else's. Data retention and backup happens in a secure manner, and all data is stored in data centers in multiple geographies to ensure enterprise-grade security and high availability.
You can find the pricing plans here.