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Zoho Creator - Plan Comparison

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ApplicationsIntegration FlowBI & Analytics

4

 

Free

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Professional

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Ultimate

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PRICING
 
Billed Annually- /user/month /month
Billed Monthly- /userAvailable only in yearly plan
Anyone who has access to an application, its components, and data. They are usually the employees of your organization. You can purchase as many users as you need. Learn moreUsers1Flexible10
Additional User Cost-
ESSENTIALS
Business applications built in Zoho Creator. An app mainly comprises of forms and reports integrated with business workflows. Learn moreApps15Unlimited
Design apps for the Web, Mobile and TabletYesYesYes
Zoho Creator offers 32 different types of fields—each meant to capture a specific kind of data—that you can add to your form. Learn moreForm BuilderYesYesYes
Zoho Creator provides you with 40+ types of reports and charts to choose from in multiple formats catering to specific business needs. Learn moreReport Builder-YesYes
Page builder in Zoho Creator is a tool that allows you to build your custom pages using a simple drag and drop interface. Learn morePage BuilderYesYesYes
Share entire Zoho Creator applications (or app components) with other users or user groups, and assign access permissions to them. Learn moreSharing-YesYes
Themes and LayoutsYesYesYes
Every app built on Zoho Creator runs natively on the web, and on both iOS and Android devices.Zoho Creator app for iOS/AndroidYesYesYes
DATA COLLECTION AND ADMINISTRATION
The form fields that allow you to collect basic information from your customers. Learn moreBasic FieldsYesYesYes
The form fields that allow you to collect payments, capture digital signatures, and more. Learn moreAdvanced Fields-YesYes
This includes a variety of AI fields that support sentiment analysis, prediction, object detection, and more.AI fields-
Prediction fields - 30
Other AI fields - Unlimited
Prediction fields - 100
Other AI fields - Unlimited
A record is a row of data submitted using a form. Application owners and users who have access to the application can add records. Learn moreRecords100050,000/user250,000/user
Users can upload files while submitting data through your form. Learn moreStorage250 MB5 GB /user25GB/user
Manage third party modules using Integration forms, fields, and reports, with the help of datasources. Learn moreDatasources030150
ExportYesYesYes
Users can model their application's architecture using this drag and drop designer. Check this  document for more information.Schema builderYesYesYes
Widgets are used to extend the capabilities of your application using front-end languages like Javascript  Read moreWidgets-YesYes
This allows users to collaborate and share their thoughts by adding comments to records. Learn moreRecord comments-YesYes
Zoho Creator allows users to work in the offline mode to add, modify, or delete records, which will be saved locally and synchronized with your account when you connect to the Internet.Offline Access on Mobile App-YesYes
NOTIFICATIONS AND SCHEDULES
The number of emails that can be sent using Zoho Creator. To know more about Email notification, check the help document.Email Notifications50 emails/day500/user/day2,500/user/day
Execute time-based workflows such as reminders. To know more about Schedules, check the help document. Schedules-600 /user/month3,000 /user/month
SMS-YesYes
Push Notification-YesYes
WORKFLOW BUILDER
Workflow rules and actionsYesYesYes
Approval workflows let decision-making users approve/reject a record submitted through a form. Learn moreIn-built approvalsYesYesYes
Deluge, Zoho's proprietary scripting language, enables users to add logic to their applications incrementally, making it more powerful and robust. Learn moreDeluge scripting5000 statements10,000 statements50,000 statements
Functions that are written in Java and NodeJS language. Once configured, these can be called from Workflows and Deluge Functions through function call statements. Java, NodeJS FunctionsCloud Functions-200 calls/user/day (Maximum 20,000 calls/day)500 calls/users/day (Maximum 50,000 calls/day)
CUSTOMIZATION FOR iOS/ANDROID DEVICES
App themesYesYesYes
Custom NavigationYesYesYes
Custom LayoutsYesYesYes
Custom touch controlled gestures and actionsYesYesYes
Use your device's native camera and microphone to take photos, audio or video recordings and add them directly to your app. Record location with GPS, capture signatures and scan bar codes and QR codes with Zoho Creator. Native feature supportYesYesYes
ORGANISATION-LEVEL FEATURES
Automatic and custom app translations are available in over 35 languages. Check the help document for more information. Multi Language-YesYes
Allows you to back up and restore your application at any time. Check the help document for more information. Manual Backup-YesYes
Captures the history of changes made to a record for auditing purposes. Check the help document for more information. Audit TrailYesYesYes
Profiles control permissions to access Zoho Creator forms, reports, and pages. Check the help document for more information on profiles. Permissions-50 permission sets/app250 permission sets/app
Create different types of roles for users based on their position in your organization hierarchy and experience enhanced access control. Refer here to know more. Roles-200 /app1000/app
An isolated environment to test your app without disturbing the live app. Learn moreDeveloper Sandbox-YesYes
Scheduled Backup-YesYes
Restrict app access to users whose email addresses belong to a verified domain. Learn moreDomain Restriction-YesYes
Enable recipients’ email providers to verify the legitimacy of emails sent via your application. Learn moreDomain Authentication-525
Sender EmailConfigure automated email notifications to be sent from custom email addresses. Learn more-100500
CUSTOMER-LEVEL FEATURES
Website Embed/ Perma Link-50250
Payments can be accepted through the PayPal gateway. Check the help document for more information. Payment Gateway*-YesYes
Dedicated gateways for your customers / vendors / partners to interact with line-of-business applications and data. Users can sign up through an online portal instead of with a Zoho account. Learn morePortal-Free upto 3 users, additional users available as add-onsFree upto 3 users, additional users available as add-ons
Based on a user's scope of work, the admin can define access permissions within the portal. Learn morePortal Permission Sets-50/app250/app
SAML Authentication for portal loginsSimplify password management for customers using SAML. With a centralized Single Sign-On login system, users can be authenticated with a single set of credentials. Learn more--Yes
You can host your support portal on your own domain, to be accessed from your business website instead of Zoho Creator's. Learn moreCustom Domain for portal--Yes
Zoho Creator enables you to download your creator application as a separate mobile app for iOS and Android devices. Learn moreDownload and publish rebranded mobile apps*--Yes
Private App Store (Zoho MDM)Publish apps built on the Creator platform to private stores using Zoho's MDM. Learn more.--Yes
Premium Support-Add-onFree for a minimum purchase of 100 users
CUSTOM INTEGRATIONS
External calls are a way for an app to give/provide other applications with real-time information. External Calls (includes webhooks and integration tasks)-500 /user /day2,500 /user/day
Developer API250 /day1000 /user /day5,000 /user/day
There are over 40 third party services to connect with and use in Datasources, Pages, Workflows, Deluge Scripts. Learn moreConnections0100150
IN-BUILT INTEGRATIONS
Accounting & Invoicing-YesYes
Calendars & Scheduling-YesYes
Collaboration-YesYes
CRM & Contact Management-YesYes
Customer Support-YesYes
Ecommerce-YesYes
Event Management-YesYes
File HostingYesYesYes
Human Resource-YesYes
Inventory Management-YesYes
Marketing Campaigns-YesYes
Payment Processing-YesYes
Project Management-YesYes
Subscription Management-YesYes
Time Tracking-YesYes
Zoho-YesYes

4

 

Free

SIGN UPSTART FREE

Professional

START FREE TRIALSTART FREE TRIAL

Ultimate

START FREE TRIALSTART FREE TRIAL
LIMITS
No. of Flows520100
No. of tasks (per month)100 /month600 +  200 /user /month3,000 + 1,000 /user/month
Polling frequency (minutes)1555
History (Days)309090
FEATURES
Base AppsYesYesYes
Premium Apps-YesYes
Logic & UtilitiesYesYesYes
Custom Functions-YesYes
Test and DebugYesYesYes
Versions-YesYes
Manual Rerun-YesYes
Auto Rerun-YesYes

4

 

Free

SIGN UPSTART FREE

Professional

START FREE TRIALSTART FREE TRIAL

Ultimate

START FREE TRIALSTART FREE TRIAL
ESSENTIALS
  • The total number of data rows that you can have in your account. Rows stored in all your tables are counted
  • You can also purchase extra rows as add-ons.
Records/Rows
10K Rows1M + 100,000 /user5M + 100,000 /user
  • The number of reports and dashboards that can be created in your Zoho Analytics account
  • A Report is a collective term that refers to a chart, pivot table, tabular or summary view in Zoho Analytics.
  • A Dashboard is a collection of reports embedded in a single page.
  • It provides a snapshot view of your key business data for quick and easy data analysis/visualization.
Reports & Dashboards
UnlimitedUnlimitedUnlimited
  • Wide variety of options available to visualize your data
  • Multi-tabbed, themed dashboards, with numerical and chart type KPI widgets
  • Charts including line, bar, pie, scatter, area, bubble, web, geo map, word cloud etc.
  • Themed pivot views, summary views, tabular views.
75+ Visualization Options
YesYesYes
  • Readymade reports for popular business apps.
  • 100+ reports with each business app connector.
  • No need to create new reports from scratch.
  • Provides you with immediate ROI.
Pre-built Reports
-YesYes
  • Number of Workspaces that can be created in your account
  • Workspaces enable you to logically group the data you load, reports and dashboards you create, and users you collaborate with.
Workspaces
510Unlimited
DATA INTEGRATION & PREPARATION
  • Upload data from cloud drive vendors and set up automatic synchronization
  • Upload directly from Zoho Docs, Google Drive, Box, Dropbox and Microsoft OneDrive.
Cloud Drives
YesYesYes
  • Upload data from flat files and web feeds
  • From flat files like CSV, TSV, Excel, HTML, TXT, JSON etc.,
  • From authenticated and unauthenticated Web URLs and feeds.
  • Automatic, scheduled import of data can be done.
Files & Feeds
YesYesYes
  • Analyze data from a wide range of popular relational databases
  • Databases can be in your local network. Upload data from databases like Microsoft Access, Microsoft SQL Server, MySQL, Oracle, PostgreSQL, Sybase, SQLite, DB2, etc.
  • Automatic and scheduled import of data can be done.
Relational Databases
YesYesYes
  • Analyze data from popular databases on the cloud
  • Connect & Synchronize data from databases hosted in Microsoft SQL Azure, Amazon Redshift, Amazon RDS, Google CloudSQL, Heroku etc.
  • Automatic, scheduled import of data can be done.
Cloud Databases
YesYesYes
  • Import data into Zoho Analytics by just sending an Email
  • The data can be sent as an attachment.
  • Data from flat files like CSV, TSV, Excel, HTML, TXT, JSON etc., can be imported.
Import from Email
-YesYes
  • Import and analyze data from popular business apps
  • Easy configuration and set up in a few clicks.
  • 100+ pre-built reports and dashboards for each connector.
Business Apps Connectors
--50+
  • The total number of data imports that you could schedule periodically from web URLs (website links) or feeds
Import Schedules
3UnlimitedUnlimited
  • Sync data automatically with Zoho Analytics at regular intervals.
  • Frequently auto-sync data, based on your needs.
Data Refresh Rate
DailyHourlyHourly
  • Record and track historical data at specific points of time
  • A Data Snapshot records a report's data at specific instances of time.
  • For example, a Data Snapshot can record the number of Leads (Cold, Warm, Hot) at 11:59 pm everyday, and you can know the trend over time.
Data Snapshots
-YesYes
  • The total number of SQL Query Tables that can be created in your account
  • Query tables help in creating powerful and flexible reports with SQL (Structured Query Language) queries.
Query Tables
3UnlimitedUnlimited
  • Derive your own metrics using a powerful formula engine
  • Easy to use formula engine with a wide variety of inbuilt mathematical and statistical functions.
Formula Engine
YesYesYes
  • Prepare, cleanse, transform, and enrich your data using Zoho DataPrep, right from within Zoho Analytics seamlessly.
  • Connect and cleanse data from multiple sources
  • Analyze and improve your data quality.
Advanced Data Preparation
--Yes
BUSINESS APP CONNECTORS
ME ServiceDesk PlusYesYesYes
ME SupportCenter PlusYesYesYes
All Other Connectors--Yes
AUGMENTED ANALYTICS
  • Predict upcoming trends.
  • Make use of custom forecast models.
Predictive Analytics
YesYesYes
  • Simulate complex scenarios, and find optimal business outcomes
  • Study how data points change as you change the influencing factors.
What-if Analysis
YesYesYes
  • Auto-generate reports and dashboards
  • Generate reports and dashboards on any data automatically, on a click of a button.
  • Modify, add, delete, and save auto-generated reports.
Auto Analysis
YesYesYes
  • Hold conversations with our smart AI assistant, with Ask Zia.
  • Type out your questions, and see Zia come up with suitable answers in the form of reports and KPI widgets.
Conversational Analytics
-YesYes
  • Instant insights provided by our smart analytical assistant, Zia
  • Automated and instant insights narrated by our smart AI assistant Zia, on any report or dashboard.
  • Zia is built over AI (artificial intelligence), ML (machine learning), and NLP (natural language processing) technologies.
Zia Insights
--Yes
  • Stay up-to-date with data alerts
  • Total number of active data alerts that can be set across all Workspaces in your account.
  • Contextual data alerts let you know of any anomalies or achievements of your key business metrics as they happen.
Data Alerts
-20100
COLLABORATION
  • Provide role based access to data and reports
  • Have full control over what your colleagues or clients can see and do with the reports you share with them.
Fine-grained access control
YesYesYes
  • Create customized, branded portals.
  • Purpose built analytics portals for your users.
  • Embed interactive dashboards using our site builder, Zoho Sites.
Analytics Portal
-Add-onAdd-on
  • Make reports and dashboards public
  • Reports can be made public for wider consumption. Reports made public would be visible for everyone without login.
Make Public
YesYesYes
  • Generate private URLs for your reports & dashboards
  • Users accessing these URLs need not have a Zoho account.
  • Not highly secure, as it's generated based on a random key, hence can be accessed by anyone who knows the URL.
    Useful for embedding reports in web applications/pages.
Private Links
-15Unlimited
  • The total number of active Email Schedules that you can have in your account across all databases
  • Zoho Analytics Emailing feature allows you to email reports and dashboards immediately or schedule them for periodic mailing.
Schedule Emails
-20100
  • Leave contextual comments in reports
  • Hold meaningful conversations over a report.
Commenting
YesYesYes
  • Tell data stories to your audience.
  • Add rich data narratives to your reporting slideshows.
  • Basic feature allows you play your reports as slideshow. Advanced feature allows you to add data narratives to your slides and present.
Data Storytelling
-AdvancedAdvanced
  • Display reports on large screen TVs
  • Reports can be displayed on large screen TVs for team/company-wide viewing.
Large Screen Display
YesYesYes
  • iPad and Android apps for Zoho Analytics
  • Access your reports and dashboards on your iPad and Android tablets.
Mobile Apps
YesYesYes
GOVERNANCE & ADMINISTRATION
All Governance & Administration Features-YesYes
EXTENSIBILITY
  • Rich set of REST-style Web APIs
  • APIs to import/add/modify/delete data, share reports, export reports and do much more. Offers client libraries in Java, Python, and other popular languages.
  • Plan based usage metering is applicable.
REST APIs for Integration
-YesYes
  • The total number of API units that can be used in a day
  • It is based on the type of API methods/actions that are invoked from your external application. You can buy extra API units too.
API Units
1,000 /day20,000 /day100,000 /day
  • Rebrand your reporting databases with your own logo
  • Show/Hide "Powered By Zoho Analytics" message while embedding reports.
Logo Rebranding
-YesYes
  • Copy a set of views as a template
  • Export a set of views together and store as a template file
  • Use templates to duplicate similar reports across Workspaces.
Export as Template
YesYesYes
  • 5X faster loading of reports and dashboards
5x Performance
--Yes

5

Support plans

Here's a comparative chart of our four support tiers and the included services so that you can choose the best option for your business.

 

Basic

Classic

Premium

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Enterprise

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Basic

Classic

Premium

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Enterprise

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SERVICES
Collection of detailed articles on setting up, customization, and usage of Zoho Creator features.Knowledge baseyesyesyesyes
Join the Creator community to interact with peers, exchange ideas, and get tips from product experts. Tap into our vast community of certified partners.Go to forumsCommunity forumsyesyesyesyes
Email supportyesyesyesyes
View all your tickets, raise new support requests, and get the answers you need from the product experts.Customer portalyesyesyesyes
Ping us with your questions through chat for a speedy response.Live chat-10 hours x 5 days24 hours x 5 days24 hours x 7 days
Call our toll-free phone numbers or request a support call.Toll-free support-10 hours x 5 days24 hours x 5 days24 hours x 7 days
Get assistance for customization and troubleshooting through screen sharing sessions.Remote assistance--yesyes
Ensures customer satisfaction and nurtures long-term provider-client relationships.Customer Relationship Manager--yesyes
A dedicated point of contact for your every support need.Technical Account Manager---yes
Get acquainted with Zoho Creator and learn best practices from our specialists.Product Training---yes
First Response Time24 Hours10 Hours3 Hours1 Hour
Cost-Free20% of License fee25% of License fee
ELIGIBILITY
Based on EditionFree editionAll paid editionsAll paid editionsAll paid editions
Based on Number of users--Min. 25 UsersMin. 50 Users
Based on Subscription period-Annual or monthlyAnnualAnnual

Add-ons

Portal addons

/month

Add-on will be billed annually for yearly subscriptions

Integration flow addons

/month (or)
/year

Integration task addons

/month (or)
/year

No. of BI Rows

/month (or)
/month billed annually

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