This help page is for users in Creator 5. If you are in the newer version (Creator 6), click here. Know your Creator version.

Add From and Reply To Email Address for the customer portal

To add From and Reply To Email Address:

  1. Click the Customer Portal option under the Users and Control section in the Settings page.

  2. Click the Email Notifications option in the Customer Portal page.

  3. The From/To email address can be selected from the drop-down list. To add new email address, click Add Email Address.

    Enter the email address and click Add.

    A verification code will be sent to the given email address. Enter the code and Verify.

  4. The new email address will now be reflected in the From and Reply to Email Address column.

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