Help Desk Analytics

Make Smart Business Decisions with Advanced Help Desk Analytics

“In 2017, 89% of businesses will compete mainly on customer experience.” – Gartner With pricing no longer the distinguisher it used to be, customer service has...

Zoho Reports 3 min read

Advanced Analytics Add-on for ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus (SDP) is the widely popular help desk software loved by IT managers world wide. We are excited to announce the advanced analytics...

Zoho Reports 1 min read