How to better manage employees during the new normal

Role of HR in the new normal

The COVID-19 crisis has changed HR management completely. Some organizations are still trying to identify the best balance between working from home and working in their offices. Other organizations are planning to reopen as soon as governments relax their stay-at-home orders. Either way, it’s necessary to align your HR operations with the “new normal.” Running your business the way it was run before the pandemic might put your employees in needless danger.

Role of HR in the new normal

Every stage of the employee journey, right from recruitment to offboarding, should be conducted in a way that is consistent with safety guidelines. Here’s how you can adjust each process to create a safer workplace:

  • Recruitment

If your organization is hiring, determine any vital areas of your business that have been impacted by COVID-19. This will help you to understand what skills you need from potential employees. Conduct virtual interviews until you can be sure about the candidate’s health status.

  • Onboarding

If you are working from the office, onboarding can be conducted normally. However, it might be a good idea to ask new hires to do a medical screening. If you are working from home, virtual onboarding is the only option. New to virtual onboarding? Check out our detailed infographic to learn more.

  • Employee development

It’s good to conduct online learning and development programs for a while to keep your employees motivated without compromising their safety. Using a Learning Management System makes online learning organized, interesting, and engaging.

  • Employee engagement

During these unprecedented times, keeping your employees engaged should be your top priority. If they’re working remotely, work on strengthening communication, collaboration, and employee recognition. If your employees are working from the office, it might be prudent to keep digital collaboration tools in place to promote social distancing. No matter the scenario, try to be more understanding and flexible.

  • Performance management

Continuous performance reviews yield better results than having a single annual review. They allow employees to voice the concerns that are holding them back as they come up, and employers can provide valuable feedback to better motivate their workers. Continuous reviews give employees a chance to define and focus on short-term goals.

  • Offboarding

Offboarding, especially during this time, should be made smooth for your employees. This is a difficult time to be out of work. Be compassionate, and involve your IT and legal teams to ensure compliance.

Read more about the role of HR in the new normal.

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