What's new?

You can export the list of participants who have bookmarked any particular session and gain valuable data easily.

In Canada, you have the power to tweak ticket tax rates even after the event kicks off. When setting up a new tax rate, rest assured that it will be seamlessly applied to new orders. Meanwhile, existing orders will continue to have the previous tax rate in place.

Users who are signed in to the microsite can now view and edit their form responses after submission. We've added more options, including form status and expiry dates, response limits, and view/edit access to give you the power to fine-tune every aspect of your forms.

Customize your event microsite by selecting the perfect notification banner to display at the top of the site.

Easily manage visitors sign-in process using our Ticket ID and Visitor sign-in options. Now you have full control over how your attendees access your event.

You now have the ability to set up offline payments independently, without the need to establish online payments first.

Efficiently run the presentation of polls and questions on attendee devices during in-person events. When you post or close a poll or question, it will automatically synchronize with the attendees' devices.

You have the ability to showcase any custom form you create on its own dedicated page. You can generate a URL for recipients to conveniently access the form on a standalone page.

You now have a new option to mark a ticket class as sold out, even if tickets are still available. Take control of your ticketing process and create a sense of urgency for your event!

Stripe, a leading payment gateway, has been added to our suite of supported payment options specifically for businesses in India.

You can now view tax and net sale amounts separately. This enhanced display in the sales summary tab offers a clearer breakdown of your revenue, allowing for better analysis of the impact of taxes on your sales performance.

Collect detailed information from event participants your way with customizable forms. Now you can design your very own form, set properties for all the fields on the form as per your need, and place it anywhere on the microsite using custom sections.

Customize redemption levels for invited guests using exclusive promo codes for ticket purchases. You can set unique redemption details, track individual redemption amounts, and establish maximum limits for each guest. Export the promo code list to download all the redemption information you need.

We've expanded page visibility options beyond attendees to include speakers, sponsors, and exhibitors. Now, you can enjoy fine-tuned control over which categories you grant page access to and tailor the experience for different participant groups!

Now, signed-in visitors can easily bookmark their favorite sessions on the agenda page and keep track of their must-attend events. Previously, this handy feature was exclusively reserved for ticket holders.

Create separate ticket registration forms for different ticket classes. Customize the forms by adding custom fields, making them visible exclusively for selected ticket classes.

You can now choose to send imported attendees a welcome email and a PDF ticket straight to their inbox before your event. Set up this feature before importing your attendees into Backstage.

A new way to get a little insight into attendee engagement! Easily track the time spent by each attendee in a Backstage OnAir session, providing you with essential insights into their level of engagement.

Keep attendees engaged and well-prepared with timely notifications. Schedule reminder emails to notify participants about upcoming activities and important event information.

Send digital event badges directly to ticket holders via email attachments. With this, you can download, print, or convert ebadges to physical badges with ease.

Some people like networking at events, some don’t. Now, you can allow attendees to choose if they’d like to be listed in the Attendees directory and get chats and meeting requests from others or not.

Need photo information from event participants? Collect them by adding the upload file form field when customizing your forms.

Now, you can create custom registration forms for each ticket type. That way, you can get to know your attendees better and personalize their experience without them being bogged down with irrelevant questions when they register for your event.

Manage your time at the event more efficiently by mentioning when you’ll be free to meet with other attendees. We’ve also added an option to re-schedule meetings or cancel them altogether if your plans change. 

Send attendees a copy of their badge as a PDF attachment so they can review it for accuracy before you print it. 

Open up a virtual trade show at your next hybrid event and give your attendees one more reason to come online. Plus, this can be an added benefit for your sponsors. 

Attendees can now connect with each other using one-on-one chat during virtual sessions. Plus, we’ve also introduced a panelists-only chat feature that you can use to manage sessions and share privileged information with your speakers and panelists.

Border and color options for your website buttons, alignment options for the Hero section, and size modifications of media elements—these are just a few of updates we made so your event website is all the more attractive to your audience.

We’ve added a bunch of new customization options to the virtual space—sessions, networking tables, and exhibitor meeting rooms—like adding logos, custom backgrounds, and more. 

For virtual events, timing is everything. When hosting your event with Backstage OnAir, you can now send speakers a reminder to join the session. Convenient, right?

While previously you could only add one primary contact for your entire portal, now you can add individual primary contacts for each event. 

We bring you two more custom sections: Media with text list, to add media along with your lists, and Number counter, an animated section that can be used to show off key stats or business results.

Hosting a hybrid event? Personalize the event ticketing experience for your audience by creating individual ticket types for your online and onsite attendees. 

We’re thrilled to have Zoho Backstage on the Constellation ShortList™ in the Event Marketing and Management Software category for a second time this year. 

Now, you can use conditional sub-fields for fields like drop-downs, radio buttons, and multiple checkboxes. This makes your forms more user-friendly because your guests will only have to answer the questions that are relevant to them.

To focus on delivering the best user experience possible and keep up with data deletion protocols, we’ve decided to delete portals in the Free plan that have been inactive for more than 120 days. We’ll send you three reminders via email before starting the portal deletion process.

Many times, questions go unasked because people are shy to speak up. With this update, we’ve made it so you can allow your attendees to ask their questions anonymously during sessions.

Previously, only team members and speakers could join rehearsal sessions. With this update, you can include twenty more people—sponsors, clients, volunteers—as test participants and allow them to attend your rehearsals.

We’ve updated the Zoho Backstage for Organizers app with an improved user interface, a better dashboard, new features, and numerous performance enhancements to improve speed and stability.  

We just made it easier for you to design a website that’s consistent with your brand. You can now set colors, gradients, and overlays for all sections in your event website. There have also been a bunch of updates to the rich text editor like custom line height and letter spacing to name a few.

Just like on desktop, attendees can now participate in virtual sessions hosted with Backstage OnAir using our mobile event app, Zoho Backstage for Attendees. 

Our newest Backstage OnAir updates bring interaction to the forefront, making it even easier to host engaging virtual experiences. Latest features include video conferencing for up to 10 members, emoji reactions, pinning a speaker, session materials, and more.

Apply various styles and formatting to your text with the rich text editor in Backstage. With this tool you can edit most text like the descriptions for an event, speakers, sessions, ticket classes, sponsors, profiles, and more.

 

Control who can view your page by setting up page visibility criteria. For instance, you can set up the visibility of the gallery or discussion channels by enabling them only for people who have purchased tickets from a particular ticket class.

In addition, you can now customize the button shape based on the event website theme. 

Promo codes can drive registrations and so can exclusivity. That's why we've created an option for you to create a guest list for a particular promo code. With this option, promo codes will only be visible for the members who've been added to the list.  

Canceling an event is a difficult decision to make as it is. That's why to handle it better, we've automated some of the important things you'd want to do when you cancel your event such as notifying your attendees, updating the microsite, and handling refunds. 

Constellation is a technology research and advisory firm based out of silicon valley. Zoho Backstage gets selected for Constellation ShortList™ under Event Marketing and Management Software category.   

Session ratings alone cannot give you intricate details about how attendees felt about speakers and their sessions. Now you can ask in detail which part of the session your attendees like, how your speakers fared, any new topics you should be covering in the future, and more. Create your own post-session feedback form and customize it with all the questions you want. 

Customize the Get in touch form based on the information you need from your customers. Respond to the incoming queries and set their status to keep track of them. Learn more.

Customize your badges by adding fields that are necessary for your event. Choose the fields from the form collected during registration.

Organizers can choose to restrict the promo code either on a per-ticket basis or to a particular number of tickets for an order.

Convert your existing events online and add a virtual meeting/conference link.

Don't worry about downloading the entire attendee list and sorting them. You can now download attendees who showed up at the event and the ones who did not.

Organizers can now download the approved list of sponsors.

Change the layouts and styles for your speaker profile so they look distinct and visible.

Design customized badges for your attendees. Choose your favorite design from the template list.

Set the number of days to cancel an order as per your business needs and customize your cancellation policy.

Design beautiful websites by uploading custom images to each section of your website.

Collect attendee or sponsor information as you need during registration by adding fields that are important to you. 

Keep all your event registrations in one place. Save registrations that happened over a call or in-person on-site. Add them manually to your ticket orders. 

Zoho Backstage ticketing with 0% commission on paid tickets opens up for the Australian region. 

Conduct events with free tickets in any plan you choose. 

Zoho Backstage opens up ticketing support for Canada, India, Australia, and other regions such as the Philippines, Singapore, Indonesia, New Zealand, Brazil, Chile, Colombia, Hong Kong, Japan, Vietnam, Malaysia, Thailand, and Mexico. Learn more.

Give people more options to connect with you. You can now link your Medium and Telegram profile to the event page. 

Raise requests on behalf of the sponsoring organization. Approve or reject sponsorship requests based on the brand relevance and feature them on your website. 

Boost sales of a particular ticket type by enabling promotional offers for them. 

Zoho Backstage comes up with commission-free ticketing for the UK. 

Organize your content in a row or column, insert images, or set up a carousel slider. Do more to present your content better. 

Add your Instagram profile so your website visitors can follow you. Don't forget to add classy images from your event that you don't want them to miss!

Want Zoho Backstage to work in a language of your choice? Choose from nine supported source languages, including Japanese, German, French, Italian, Spanish, Vietnamese, Thai, Bahasa, and Tagalog. 

Choose a primary contact for every event you create to avoid hassle and confusion.

Set clauses that an attendee should agree to in order to join your event. 

Embed a calendar view of all your events in your websites/webpages.

Want to use standard promo codes across all your events? Reuse codes intented for a specific purpose and boost your ticket sales. 

Your events brand page is where your attendees can find other events you're hosting. List your events and keep your attendees coming. 

Promote your events better. Get a creative space to customize the images you want to publish on social media to promote your events. 

Let people "approve" or "deny" an invite to join your organizing team.

Event organizers and speakers can now be in control of what's being edited and updated in their own profile. 

Organizers can now choose who can join the sessions by letting only checked-in members participate in questions and polls. This gives them more control to moderate their session and audience.

Bring more accountability and less confusion for your attendees by choosing a single point of contact from your list of organizers. 

Know who's attending your event. Import an already existing list of your attendee data or export it from the Zoho Backstage system. 

Attract more eyes to your event by displaying your speakers list based on their order of importance. 

Editing section bodies on your event site allows you to get creative by adding lists, links, images, and more.