Here's your 4-step guide to setting up your Windows 11 remote desktop

Zoho Assist
  •  Step 1: Navigate to assist.zoho.com and log in to your Zoho Assist account.
  •  Step 2: Start a remote support session by clicking Start Now on the home page.
  •  Step 3: Share the session information with your customer, so they can join the session.
  •  Step 4: Get access to the remote system once the customer joins the session.

Features of the Windows 11 remote support tool

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    Multi-Monitor Navigation

    Access multiple remote monitors using the multi-monitor navigation feature. Experience different views, such as grid, vertical, and horizontal.

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    Session Recording

    All your remote support sessions can be recorded with Assist's Session Recording feature. Store or retrieve them from the cloud anytime you need.

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    File Transfer

    During an active remote access session, both technicians and customers can transfer files of all formats up to 2GB.

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    Customization and rebranding

    Customize the branding of Assist by adding your logo and favicon, along with a customized URL.

  • Zoho Assist
  • Zoho Assist
  • Zoho Assist
  • Zoho Assist
 

Service Queue

Users who need assistance can request a remote support session through Assist's self-service portal by providing details such as description of the issue, name, company, and email address.

 

Voice and video chat

Use audio, video, and text communication to interact with the customer during an active session.

 

Session Scheduling

Help technicians schedule sessions based on a convenient date and time provided by the customer.

 

Diagnostic tools

Easily access diagnostic tools in the technician tool bar during a session to help manage and diagnose a remote system.

 

Multiple integration

Choose from a wide range or service desk and help desk integrations to enhance the Zoho Assist experience for your customers.

 

Two-factor authentication

Protect you account with a time-based OTP sent directly via SMS or email. This provides an additional layer of security for your account.

Awards and reviews

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    ★★★★★ / 5
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    ★★★★★9.0 / 10
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    ★★★★★4.6 / 5

“We have tried many remote support tools, and Zoho Assist has consistently been the easiest for our clients on multiple platforms to use."

-Noel H IT Consultant

Frequently Asked Questions

01.Is Zoho Assist free for Windows 11?

Yes, Zoho Assist is a remote access and support tool that is free for personal use and helps you establish quick connections with remote devices.

02. How do I connect to a Windows 11 system using Zoho Assist?

You can initiate a remote support or unattended access session by navigating to the Zoho Assist home page and clicking the Start Now button. Once you share the session details with your customer and they join the session, you will be able to access and control their remote system.

03. Is Zoho Assist Windows 11 desktop software secure?

Zoho Assist is a completely secure Windows 11 remote support tool that employs industry-standard protocols, such as two-factor authentication and 256-bit AES encryption. Click here to learn more about Assist's security features

04. Why is Zoho Assist the best Windows 11 remote desktop software?

Zoho Assist provides a user-friendly interface and wide range of features, such as Muti-Monitor Navigation, Service Queue, Session Recording, File Transfer, and more.

Explore Zoho Assist’s seamless remote support features today!

Try Zoho Assist