850k+
Installations
11M+
Remote Sessions
75M+
Global Customers
Secure
Zoho Assist maximizes the safety of its users with multi-level security measures, such as multi-factor authentication, data anonymization, and customizable session inactivity time. With its firewall-friendly interface, Assist provides account security without compromising usability.
User-Friendly
Zoho Assist is a lightweight and powerful remote support tool with a customer-friendly interface that simplifies your remote support processes without wavering on performance.
Built-in chat/audio/video support
Zoho Assist's Live Chat feature empowers the customer to contact their support technician directly through an in-app chat box, audio/video interface, or VoIP audio call during a remote session, improving the overall experience for your customers.
Highly portable
Experience hand-held remote support with the Zoho Assist mobile application and assist your customers, share your screen, and deliver presentations on the go.
Cross-platform compatibility
View, access, and control devices to assist users across a variety of major platforms. Easily connect between Android, Mac, and Windows devices from any location.
Detailed customization options
Customize your company's name, logo, and icons, and even create a custom domain with your company URL. Personalize every detail of the application and tailor it to meet the unique needs of your business.
Around-the-clock support
Zoho Assist offers technical support and assistance 24/7. Agents can be easily reached by email, live chat, or phone call.
Affordable price and flexible plans
Zoho Assist offers a wide range of tailored and feature-specific pricings and plans to best cater for the remote support needs of a single support technician to a full fledged, multi-level corporate. Click here to learn more about our pricing and plans.
Awards and reviews
“Easy connection, not require admin privileges in the users’ PC, and works behind firewalls."
Javier Molina, iSy TEk SASInstantly access your remote device from any location
Remotely connect and control any number of remote devices, such as printers, desktops, smartphones, and servers.
Work from home effectively
Carry your work wherever you go, and access your office files from home with Zoho Assist's unique remote experience.
Provide remote IT solutions
Provide efficient, real-time technical support to your customers and colleagues by remotely accessing their devices.