Remote control pc software to access computers from anywhere
Zoho Assist allows you to remotely control PCs anywhere in the world right from your desk. You can initiate and schedule remote support sessions and troubleshoot issues without any hassle.
Customizable remote control computer software
Rebrand Zoho Assist PC remote control software by updating your company's logo, name, favicon, and portal URL. You can also customize email templates, configure email addresses, and fetch detailed reports.
Establishing secure remote control PC connections
We provide air-tight security to all your data with two-factor authentication, SSL certification, breach notification, right to erasure, and role-based access. With Zoho Assist - remote control software, you can even start a remote control session without waiting for your customers to change their proxy or firewall configuration.
Integrations with all major ticketing software
Zoho Assist is integrated with all major ticketing software to help you initiate support sessions and screen sharing sessions right from your ticket. You can also configure Zoho Sales IQ to control your customer's remote pc from the live chat console. Google contacts can also be imported to assist you while sending email invites.
These functionalities might come in handy while you are remotely controlling a computer:
Most software installations, troubleshooting, and patch installations in Windows computers require file transfer. Zoho Assist, allows you to transfer files up to a size of 2GB to your customer's computer and vice-versa.
Stay in touch with your customer while remotely controlling the computer through our chat window, rather than resorting to external messaging services.
Add multiple technicians
Some issues might require multiple technicians for troubleshooting, so having remote control pc app that allows technicians to control computers remotely while operating simultaneously is crucial for issue resolution.
Record the remote desktop screen during a session to look back on sessions, create comprehensive audit trails, and use them as training material.
Guide your customers by using Annotate to mark up and highlight things during a screen sharing session. Zoho Assist provides a drawing tool, a text tool, a rectangular drawing tool, an eraser, and a clear screen option.
Reboot and reconnect
Zoho Assist allows you to reboot the remote computer and gain remote control for PC without the session getting disconnected.
Remote control PC software trusted by great brands
- Metro Washington
- Royal Haskoning
- United Foundation
Frequently asked questions
- 1. How can I remotely control my computer?
You can gain remote control of a PC from another PC or mobile device with Zoho Assist-Remote Control Software. Zoho Assist, helps you access, manage, diagnose, troubleshoot, and remotely control a computer. Provide remote support and set up devices Windows, Mac, iOS, and Android devices for unattended access.
- 2. How secure is Zoho Assist - remote control PC software?
Zoho Assist is absolutely secure. All transmissions take place through Industry Standard Security using SSL/256-bit AES encryption protocols. Zoho Assist works with the security settings through outbound HTTPS/SSL connections, it will neither alter firewall, proxy nor NAT settings while you trying to control computers remotely.
- 3. Is Zoho Assist free remote control computer software?
Zoho Assist is free for personal use. With a free plan, you can start an on-demand remote support session, screen sharing session, and also configure and connect to unattended devices.