Remote Control Software to connect to computers anywhere
Zoho Assist a remote control software for Mac, Windows, Android, and Linux allows you to take control of remote computers anywhere in the world right from your desk. You can initiate and schedule remote support sessions and troubleshoot issues without any hassle.
Customizable remote control software
Rebrand Zoho Assist PC remote control software by updating your company's logo, name, favicon, and portal URL. You can also customize email templates, configure email addresses, and fetch detailed reports.
Establishing secure remote connections
We provide air-tight security to all your data with two-factor authentication, SSL certification, breach notification, right to erasure, and role-based access. With Zoho Assist, you can even start a remote control session without waiting for your customers to change their proxy or firewall configuration.
Integrations with all major ticketing software
Zoho Assist is integrated with all major ticketing software to help you initiate support sessions and screen sharing sessions right from your ticket. You can also configure Zoho Sales IQ to remote control your customer's computer from the live chat console. Google contacts can also be imported to assist you while sending email invites.
These functionalities might come in handy while you are remotely controlling a computer:
Most software installations, troubleshooting, and patch installations in Windows computers require file transfer. Zoho Assist, remote control software for Windows allows you to transfer files up to a size of 2GB to your customer's computer and vice-versa.
Stay in touch with your customer while remotely controlling the computer through our chat window, rather than resorting to external messaging services.
Add multiple technicians
Some issues might require multiple technicians for troubleshooting, so having a computer remote control software that allows technicians to operate simultaneously is crucial for issue resolution.
Record the remote desktop screen during a session to look back on sessions, create comprehensive audit trails, and use them as training material.
Guide your customers by using Annotate to mark up and highlight things during a screen sharing session. Zoho Assist provides a drawing tool, a text tool, a rectangular drawing tool, an eraser, and a clear screen option.
Reboot and reconnect
Zoho Assist allows you to reboot the remote computer and reconnect without the session getting disconnected.
Trusted by great brands
- Metro Washington
- Royal Haskoning
- United Foundation