HIPAA Compliance
The U.S. healthcare industry must comply with standards like HIPAA, that regulate the use of sensitive patient information.
The uses of remote support software—from monitoring a patient's health remotely to managing special medical devices—has greatly helped the healthcare industry cross a lot of hurdles. However, because these activities involve transferring patient data across the Internet, remote support software must ensure data in transit cannot be intercepted.
How does Zoho Assist help a healthcare organization to comply with HIPAA?
Zoho Assist has a number of safeguards to help healthcare organizations fullfil their HIPAA requirements. Here are ways in which Zoho Assist will help your organization to achieve HIPAA compliance standard 164.312.
HIPAA Requirements | Key Aspects of the requirement | Features that help you to fulfill HIPAA guidelines |
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Access Control - 164.312(a)(1) | (R)Ensure that machines containing health information are accessed only by authorized individuals. |
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(R)Unique identification for every user and tracking user identity | Unique email IDs can be used to track user identity. | |
(A)A mechanism for encrypting and decrypting patient information. | 256-bit AES encryption ensures encryption of all patient data in transit. | |
Audit Controls - 164.312(b) | (R)Functionalities that aid in recording and examining the activities of the information systems. |
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Integrity - 164.312(c) | (A)Protect the health information from being altered or deleted. | Zoho Assist has mechanisms that ensure a high degree of integrity to protect patient information. They include:
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Authentication - 164.312(D) | Conduct verification to check if the person logging in or joining the session is the same person they claim to be. | Zoho Assist has mechanisms that ensure a high degree of integrity to protect patient information. They include:
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