The U.S. healthcare industry must comply with standards like HIPAA, that regulate the use of sensitive patient information.
The uses of remote support software—from monitoring a patient's health remotely to managing special medical devices—has greatly helped the healthcare industry cross a lot of hurdles. However, because these activities involve transferring patient data across the Internet, remote support software must ensure data in transit cannot be intercepted.
How does Zoho Assist help a healthcare organization to comply with HIPAA?
Zoho Assist has a number of safeguards to help healthcare organizations fullfil their HIPAA requirements. Here are ways in which Zoho Assist will help your organization to achieve HIPAA compliance standard 164.312.
|HIPAA Requirements||Key Aspects of the requirement||Features that help you to fulfill HIPAA guidelines|
|Access Control - 164.312(a)(1)||(R)Ensure that machines containing health information are accessed only by authorized individuals.|
|(R)Unique identification for every user and tracking user identity||Unique email IDs can be used to track user identity.|
|(A)A mechanism for encrypting and decrypting patient information.||256-bit AES encryption ensures encryption of all patient data in transit.|
|Audit Controls - 164.312(b)||(R)Functionalities that aid in recording and examining the activities of the information systems.|
|Integrity - 164.312(c)||(A)Protect the health information from being altered or deleted.||Zoho Assist has mechanisms that ensure a high degree of integrity to protect patient information. They include:
|Authentication - 164.312(D)||Conduct verification to check if the person logging in or joining the session is the same person they claim to be.||Zoho Assist has mechanisms that ensure a high degree of integrity to protect patient information. They include: