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Features and Pricing Comparison
Compare Zoho Analytics vs Sisense
- Integration with cloud and local databasesCompletely NativeLargely by certified partners
- Integration with Zoho Apps
- Integration with third party business apps Largely by certified partners
- Automatic data blending
- Pre-built business analyticsExtensiveLimited
- Smart NLQ interfaceAsk ZiaSisense Alexa Skill
- Historical Snapshot
- Adding comments in reports/dashboards Supported by marketplace add-on for dashboards
- Embedded BI/White labelingAffordableCostlier
- ScalabilityHigh Elastic ScaleOptimised up to 25+ tables/500 GB
- Customer Support & TrainingPhone, Chat, Email and Community.Training & Certification offeredEmail, Community and Portal.Training&Certification offered
- Data Privacy and SecurityCertification: ISO/IEC 27001, 27017, 27018
Compliance: SOC Type 2, GDPRCertification: ISO/IEC 27001
Compliance: SOC Type 2, HIPAA-HITECH, GDPR
- PricingCloud: Starts at for 2 users per month.Billed Monthly
On-premise: Starts at $30/user/month.Billed annually Cloud: Pricing on Request (according to third-party sources, $35/user/month)
On-prem: Pricing on Request (according to third-party sources, $42/user/month)
Don't end up paying higher costs for lesser features
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Why should you switch to Zoho Analytics?
Forget complicated deployment models and expensive licensing. With Zoho Analytics, you can choose between an easy-to-use, completely cloud-based, or on-premise deployment model without having to purchase additional components. Both the deployment models are independent, which means you can buy either the cloud or the on-premise version, pay for just the number of users you need, and analyze your data with no additional costs involved.
There's never any need to worry about getting data from any source while you're using Zoho Analytics, even if it is scattered across multiple sources. Effortlessly get data from anywhere and combine them under one roof to get a 360° visibility into your business processes. The powerful analytics engine automatically analyzes your data and provides you with ready-made reports and dashboards instantly. Learn More.
Ask questions and get insights in seconds with our AI-assistant Zia. Zia uses machine learning and natural language processing to understand your data, build powerful reports, and dashboards instantly. With Zia, you can easily generate any business metric without querying or prior technical expertise. Whether it is sales, marketing, finance, or support, Zia understands your data from various domains, relates it to build meaningful visualizations for you. Learn more about Augmented Analytics
ISVs, service providers, business consultants, and solution developers can now quickly implement and offer a fully built BI solution to customers using our powerful Embedded BI and White Labeling options. Seamlessly embed our BI solution into your application/service or host your own analytics portal/website, under your own brand, with fully re-branded reports and dashboards. Learn more about Embedded Analytics.
Collaborate effortlessly and arrive at smart business decisions without having to purchase multiple components to access business-critical insights. With Zoho Analytics' fine-grained access controls, you can share, comment, and co-author reports and dashboards with anyone in seconds. Publish your reports & dashboards and make them accessible to users with/without logins. Embed them across websites, intranets, blogs, and applications for wider consumption. We understand that businesses vary, and so do their size and needs, which is why Zoho Analytics allows you to pay for just the number of users you need. Learn More about sharing and collaboration.
ASAP is an embeddable help center that enables your users to get help right from your website, mobile app, and SaaS product. Not only can they quickly post questions and interact with the user community, they can also browse your knowledge base for helpful articles, chat with Zia, your AI-powered help desk assistant, and raise a ticket if required. Learn More.
Prioritized ticket views
There's never any need to worry when you're using Zoho Desk, even if there is a multitude of tickets asking for your attention. Incoming tickets are automatically arranged in order of priority, due-time, or status so that your agents can focus on responding to the most urgent ones first. Handshake Mode even shows tickets based on CRM data.
Inside every ticket, your agents can view the history of the ticket and look up every previous interaction they've had. All of this information, along with CRM data about the customer is displayed on one screen. This way, your agents can quickly get the gist of the conversation and understand the customers' needs before they even speak to the customer. This will help them deliver more personalized responses, resulting in happier customers.
To ensure that you fulfill all your service level agreements, you can create automations. Every time a ticket's first-response time or first-resolution time is delayed, you stand in danger of making the customer unhappy. With Zoho Desk, all you have to do is to define the triggers and set the escalations, and your team will never miss a ticket again! Learn More.
Save upto 82% by switching to the best Analytics software.
Number of users 25
"We evaluated many tools. Most others did not qualify our criteria or they did not provide the kind of features we were looking for (e.g. embedding, scheduled emails, re-branding). Zoho Analytics has a comprehensive set of features and the best part is that these features don't cost us zillions of dollars. We chose Zoho Analytics because it comes with a better-tiered pricing model."Kapil PendseCTO & Product Manager, KAI Square.
"Zoho Analytics was better than the other products we evaluated. For a company of our size, it is cost-effective and gets the job done as you want. One of the most prominent features that turned us to use Zoho was their NoSQL support. Apart from this everything worked on SQL which was easily used by our business and tech people."María Fernanda CruzCoordinator, Hold Marketing
"While building our reports, we were able to pick up the phone and talk to a tech support person immediately to help us with SQL and other issues we had. The result - we were up and running in just a few days. Compared to another product which wanted to charge us to build our reports and then required a per-user license fee - Zoho Analytics is super affordable and easy to get up and going with."Jeff CairnesCEO, Landmark Reports