Plans & Pricing Regardless of Your Size or Needs, Start Delivering Unmatched Support.



    An Enterprise-Class Helpdesk

    All Features of Professional

    Scheduled Reports

    Cross Department Reports

    Contract Management

    Custom Ticket Templates

    Role Based Access Control

    Zoho BugTracker Integration

    Cloud Telephony w/ IVR

    Live Chat Support



    Our Most Popular Plan

    Multi-Channel Support

    Social Media Ready

    Multi-Department Management

    Service Level Agreements

    Helpdesk Automations

    Customer Happiness Ratings

    Zoho CRM Integration

    Cloud Telephony

    Advanced Reports

    Rest APIs

  • FREE


    Unlimited Agents Plan

    Unlimited Tickets

    E-mail Inbox & Web-form


    Community Forums

    Customizable Web Portal

    Multiple Languages


    Domain Mapping

    Priority SLAs w/ Escalation

    Basic Reports w/ Custom Fields

Pricing FAQs

  • Is the free plan really free?

    It sure is. In the free plan you can have unlimited agents and you'd pay nothing out of pocket. We won't even ask for a credit card. We put it this way - if you're stuck with e-mail support we are here to make your life better.

  • How about a free trial?

    Jump right in and create your Zoho Support account today, to activate a 15-day free trial for whichever plan you want to take for a spin. Customize, configure and explore all the powerful features of Zoho Support without ever providing a credit card.

  • How can I pay?

    We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payments via bank transfer or check transfer for yearly subscriptions.

  • Can I change plans during my trial?

    Yes, we encourage you to change plans to discover the absolute best fit for your organization. Click the Trial Other Editions link to switch from your curent plan during the trial period.

  • What about a money-back guarantee?

    If you are not satisfied with our product or service, cancel your subscription at any time and we will refund your purchase amount in full.

  • What happens when my trial ends?

    After your trial expires you will need to purchase a monthly/yearly subscription. Your trial account will become your permanent account with all of your data and customization remaining snuggly intact.

  • Does the application support multiple languages?

    Yes, we support 9 languages viz., English (USA), Chinese, Japanese, Spanish, French, German, Turkish, Russian and Portuguese (Brazil).

  • Am I eligible for any discounts?

    We offer a flat 10% discount if you choose annual billing. Also if you're a non-profit or a charitable organization, we have a special pricing for you. To know your discount, please write to

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