Pricing

 

Regardless of Your Size or Needs, Start Delivering Unmatched Support.

PROFESSIONALOur Most Popular Plan

$12 per agent/month10% discount for annual subscription

Request Management

KnowledgeBase / Solutions

Customizable Web Portal

Re-Branding

Multi Department Management

Multi Channel Support

Social Media Ready

Helpdesk Automations

Service Level Agreements

Remote Authentication

Rest APIs

ENTERPRISEAn Enterprise-Class Helpdesk

$25 per agent/month10% discount for annual subscription

All Features of Professional

+

Scheduled Reports

Cross Department Reports

Contract Management

Custom Request Templates

Role Based Access Control

Zoho BugTracker Integration

Live Chat Support

FREE Always Free for One Agent

$0 forever

25 Requests / Day

10 Solution Folders Only

Compare Plans



Need a Total-Team Support Solution? Try One of our Express Plans for your business!

Express 200Unlimited Users

$99 per month10% discount for annual subscription

200 Requests /day

Request Management

KnowledgeBase / Solutions

Customizable Web Portal

Re-Branding

Alerts & Notifications

Reports & Dashboards

Default SLAs

Express 100Unlimited Users

$49 per month10% discount for annual subscription

100 Requests /day

Request Management

KnowledgeBase / Solutions

Customizable Web Portal

Re-Branding

Alerts & Notifications

Reports & Dashboards

 

Express 50Unlimited Users

$24 per month10% discount for annual subscription

50 Requests /day

Request Management

KnowledgeBase / Solutions

Customizable Web Portal

Re-Branding

Alerts & Notifications

Reports & Dashboards

 

Pricing FAQs

What are agents?

Agents are the users of Zoho Support in your organization who will be actively managing and handling requests from your customers. Our free edition provides access to one agent. 

How about a free trial?

Jump right in and create your Zoho Support account today to activate a 15-day free trial for whichever plan you want to take for a spin. Customize, configure and explore all the powerful features of Zoho Support without ever providing a credit card. 

How can I pay?

We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions.

Can I change plans during a trial?

Yes, we encourage you to change plans to discover the absolute best fit for your organization. Click on the "Trial Other Editions" link to switch which plan you are testing out during your trial period.

What about a money-back guarantee?

If you are not satisfied with our product or service cancel your subscription at any time and we will refund your purchase amount in full. 

What happens when my trial ends?

After your trial expires you will need to purchase a monthly/yearly subscription using our accepted payment methods. Your trial account will become your permanent account with all of your data and customization remaining snuggly intact. If you decide not to continue with Zoho Support, your account will expire.