Pricing Plans

Anyone to whom you privately share your databases, tables(data), reports and dashboards for Collaboration is considered a "User" in the Zoho Reports pricing model. A user is identified by his/her unique email address, with which their Zoho Reports account was created/registered.

Suppose you subscribe to a Zoho Reports plan for 5 users, You can privately share the data/reports in your account and collaborate with 4 other persons. Now your Zoho Reports account is said to have 5 users.

In Zoho Reports, a row or record is defined in the same context as in a database. In simple terms, a database table consists of rows (records) and columns (fields). Each row in a table represents a set of related data and has the same structure. For example, in a table that represents "Employees", each row would represent a single employee record.

The number of rows shown in the pricing plan above, is the sum of all rows/records stored across all your database tables in your Zoho Reports account. As a measure of size, you can assume 100,000 simple rows would be equivalent to 10MB or more in data size. However, this can vary based on the number of columns and the type of data contained.

We offer technical support to all our customers. No, We do not charge any other fees other than the monthly subscription fee. You can avail technical support through any of the following means:

• Post your queries in our user community forum
• Email us at sales@zohocorp.com
• Call toll free 1 888 900 9646

Zoho takes the security of your data and information very seriously. We have taken many different steps to help ensure the safety of your data. This includes physical security practices (like 7x24x365 security, video monitoring, biometric access, bullet-resistant walls), Network Security (encryption, intrusion detection/prevention), People Processes and Redundancy/Business Continuity.

For more on this topic, refer our Security Practices, Policy & Infrastructure document.

Also, we are US/EU Safe Harbor Compliant

Sure, you can sign up for the Free plan or the 15-day Trial offered in other plans. Try the service and see if it meets your needs. If it does, you can upgrade to a paid plan anytime. Your data will be safe and retained fully on upgrade.

Even if you do not upgrade to any paid plan, you can continue to enjoy the Free Plan always.

Absolutely. Zoho Reports is a month-to-month, pay-as-you-go service. You can upgrade, downgrade or cancel at any time.