Zoho Mail has an easy to use, feature rich webmail console. The webmail has a lot of features for business users like multi level Folders, Labels, Filters, Filter based Email Forwarding along with a lot of customization options. The three pane view combined with support for multiple tabs is convenient for power users.
The links on the top of the page points to Other Zoho Apps, Shortcuts, Settings, Help and to Sign Out of all Zoho Services.
The Apps pane has links to different Zoho Applications. By default Mail, Contacts, Calendar, Notes, Tasks and Links are the available applications. The Applications can be managed from Settings >> General >> Applications. You can add other Zoho Applications using the Enable/ Disable options. You can also add your custom Web Applications using Add App option available. The custom web application you add should support iFrame embedding to get added without any errors.
The left pane remains constant and has the Compose button, Folders, Archive Folders, Labels and Views. You can switch between the folders, views and Labels from here. You can drag and drop folders to organize and arrange them.
The bottom of the Left pane has the different POP Accounts stacked one below the other. You can click on the Account name to switch between the different accounts. In case you have more than 5 POP accounts, you can click on the More link to view the POP accounts not visible in the stack.
Zoho Mail supports tabbed view in the main area. By default the emails are listed in the First or the Default tab, based on the currently selected Folder or Label or View. The user can choose the default option as Inbox or Unread Emails view in the Appearance Settings. When the user switches a different folder or label or view, the default tab is overwritten to match the current selection.
When the user searches using Basic Search or Advanced Search, the results are listed in a new tab. The main tab with the active selection is not overwritten. However if the user performs another search, the tab with the Search results will be overwritten with the new results. The tab name will reflect the user's Search criteria.
If the user click on the thread icon, the Conversation view gets launched in a new tab, without affecting the default tab or the Search tab.
Apart from this, a user can launch an email in a new tab, without affecting the Default, Search or the Thread View tabs.
If the email has an attachment that is compatible with Writer, Sheet or Show the user can launch the attachment in the relevant application in a new tab in Zoho Mail.
The user can have more than 10 tabs open simultaneously. This feature enables the user to work without loosing the current context.
Email listing tab is the area where the emails are listed based on the selected Folder/ Label/ View/ Search. The emails can be sorted and searched in this area. You can also drag and drop the messages from Mail listing pane to various folders to move them, or over labels to apply labels. The attachments can be accessed directly from the Mail listing pane, by clicking the Attachment icon.
Preview pane or Three pane view can be toggled using the option available in the email listing. Preview pane is the most convenient option to browse through emails and easily skim through the contents. By default the Preview pane is available at the bottom. The users can switch to horizontal preview pane or even disable the preview pane from the Appearance Settings.
Search box is the small text box located above the mail listing pane to search the mails based on the selected options. You can enter the search text in the edit box and select the required criteria to search mails.
The embedded Chat bar located at the bottom enables the users to communicate in real-time with their online contacts or buddies. You can add/ invite your contacts to use Zoho chat. You can communicate instantly with the contacts using the integrated chat application. The Active chats, Chat history along with any alerts or notifications can be viewed im the Chat bar. The missed chat notification, helps you to read the instant messages sent to you when you were offline.
Zoho mail is a web based email. You need not install any email client or any application in your system to receive your emails. You can use just your browser to view your mails online. Zoho Mail supports the following browsers.