Zoholics: Canada 2018
Zoholics: Canada is designed to give you the opportunity to learn, network, and get the resources to take your teams to the next level. This user conference is a journey where you'll hear about the latest Zoho solutions, get inspired by the visionary keynotes and big picture, experience hands-on workshops and one-on-one sessions, and connect with like-minded peers who also use Zoho to drive their businesses.
Vancouver
Executive Airport Plaza Hotel Richmond 7311 Westminster Highway, Richmond, British Columbia - V6X 1A3 Canada
Apr 16, 2018
Monday,9:00 AM to 5:00 PM
Montreal
Crystal Salle de réception (Le) 5285 Boulevard Henri-Bourassa Ouest, Saint-Laurent, Montréal, Québec - H4R 1B7 Canada
Apr 18, 2018
Wednesday,9:00 AM to 5:00 PM
Toronto
The Guild Inn Estate 201 Guildwood Parkway, Scarborough, Ontario - M1E 1P5 Toronto, Canada
Apr 20, 2018
Friday,9:00 AM to 5:00 PM
What to Expect at Zoho CRM Training?
Want to tailor CRM to fit your business? Come join us in India for Zoho CRM training with our experts.
Who Should Come?
Everyone. Whether you're new to Zoho CRM or a seasoned user, you'll learn valuable ways to do more with our product.
What You'll Get?
- Interactive workshops that show you the best ways to use Zoho CRM
- 1:1 sessions with product experts to answer your questions
- The opportunity to network with other Zoho CRM users near you
- Information on what's up and coming for Zoho CRM
Agenda
- Day 1
- Day 2
Registration & Breakfast
Welcome Note
Zoho: The Big Picture
Zoho CRM Plus: Customer centricity in one package
Break
Track 1: Sales
11:00 - 11:30 AM Why Your Business Needs CRM
Why Your Business Needs CRM
11:30 - 12:30 PM CRM Basics: The Importance of Sales Processes
CRM Basics: The Importance of Sales Processes
Track 2: Marketing
11:00 - 11:30 AM Marketing in a Digital World
Marketing in a Digital World
11:30 - 12:30 PM Convert Website Visitors Into Customers with Zoho SalesIQ
Convert Website Visitors Into Customers with Zoho SalesIQ
Lunch
Track 1: Sales
1:30 - 3:00 PM Customizing CRM for Your Business: Basic & Advanced Customization
Customizing CRM for Your Business: Basic & Advanced Customization
Track 2: Marketing
1:30 - 3:00 PM Email and Social Campaigns using Zoho Campaigns
Email and Social Campaigns using Zoho Campaigns
Break
Track 1: Sales
3:15 - 4:30 PM Sales Force Automation
Sales Force Automation
4:30 - 5:00 PM AI & SalesSignals within CRM
AI & SalesSignals within CRM
Track 2: Marketing
3:15 - 4:30 PM Integrating Sales & Marketing
Integrating Sales & Marketing
4:30 - 5:00 PM Marketing Automation with Zoho Campaigns
Marketing Automation with Zoho Campaigns
Reception
Breakfast & Registration
Track 1: Sales
9:00 - 9:15 AM Mobile CRM
Mobile CRM
9:15 - 10:45 AM Automation in CRM (Basic & Advanced Automation)
Automation in CRM (Basic & Advanced Automation)
Track 2: Support, Collaboration & Finance
9:00 - 9:30 AM Wow Your Customers with Incredible Support
Wow Your Customers with Incredible Support
9:30 - 10:15 AM Multi-channel Customer Support with Zoho Desk
Multi-channel Customer Support with Zoho Desk
10:15 - 10:45 AM Engage Your Customers through Social
Engage Your Customers through Social
Break
Track 1: Sales
11:00 - 11:45 AM User Management & Sharing in Zoho CRM
User Management & Sharing in Zoho CRM
11:45 - 12:30 PM Analyzing Customer Data with Reports and Dashboards
Analyzing Customer Data with Reports and Dashboards
Track 2: Support, Collaboration & Finance
11:00 - 11:45 AM Zoho CRM + Email: Integrating Your Email and SalesInbox
Zoho CRM + Email: Integrating Your Email and SalesInbox
11:45 - 12:30 PM Google Apps and Google AdWords Integration in Zoho CRM
Google Apps and Google AdWords Integration in Zoho CRM
Lunch
Track 1: Sales
1:30 - 2:45 PM AI & SalesSignals within Zoho CRM
AI & SalesSignals within Zoho CRM
2:45 - 3:15 PM Managing Multi-channel Sales in CRM
Managing Multi-channel Sales in CRM
Track 2: Support, Collaboration & Finance
1:30 - 2:45 PM Introducing Zoho Finance Plus: An Integrated Back Office Suite
Introducing Zoho Finance Plus: An Integrated Back Office Suite
2:45 - 3:15 PM Manage Your Finances with Zoho Books
Manage Your Finances with Zoho Books
Break
The Zoho Platform: Marketplace & Developer Ecosystem
Zoho: What's Next?
End Note
Reception
*Agenda is subject to change before the event
Speakers
Rajendran DandapaniDirector of Engineering
Rajendran Dandapani has been a part of Zoho Corp from its founding days in a first-floor...
Rajendran DandapaniDirector of Engineering
Rajendran Dandapani has been a part of Zoho Corp from its founding days in a first-floor 2BHK. So, telling the Zoho Story comes naturally to him.
Starting out as an intrapreneur building software edu-tainment software for Jambav, an informative and fun portal for children with special needs, he dove headlong into mobile development long before the smartphone revolution hit mainstream.
Leading a mobile-first mindset and conceiving Apps and services that echo a strongly-held conviction about "Big Data + Small Apps", he now manages and guides an eclectic mix of developers, artists and visual designers, spearheading Zoho to the forefront of the mobile revolution.
Beyond work, he's a contra-academician at heart. Feeling strongly that the education system in India needs a reboot, he now walks the talk, doing his small bit by 'free-schooling' his 16-year-old son at home.
Arun SasikumarManager, Pre-Sales
Arun joined Zoho in 2009 as a support engineer for CRM with several years of experience...
Arun SasikumarManager, Pre-Sales
Arun joined Zoho in 2009 as a support engineer for CRM with several years of experience in the customer service industry. Now he heads the Zoho Presales Team. Arun and his team provide product demos and help customers select and implement Zoho products that exactly meet their requirements.
He holds a degree in Electronics and Communication Engineering.
Bala GaneshCustomer Support Manager
Bala is a customer support manager and has been with Zoho for the past seven years...
Bala GaneshCustomer Support Manager
Bala is a customer support manager and has been with Zoho for the past seven years. During this time, he has been a part of technical support for multiple Zoho products. Initially he was a part of pre-sales support team, but now manages the post-sales technical support. Though primarily a Zoho CRM technical expert, Bala also manages CRM Plus suite support. Additionally, he takes care of the Zoho CRM data migration team, on-boarding customer success team, and the social media support team that responds to customer questions. You may know him as BG in social media, though he prefers to be called OnlyOneBala, The One and Only.
Pooranam PrabuSenior Sales Engineer
Pooranam joined Zoho in 2014 as a sales engineer with several years...
Pooranam PrabuSenior Sales Engineer
Pooranam joined Zoho in 2014 as a sales engineer with several years of experience in the customer service industry.
As a part of our Presales Team, she works closely with potential customers by providing product demonstrations and implementation assistance. Her expertise, confidence, and people skills have made her an integral part of the team.