Wix DNS configuration

If your domain is hosted with Wix, you can follow the below steps to configure SPF, DKIM, and CNAME records for ZeptoMail. It may take 24-48 hours for the records to be published in the DNS. So your domain will not be verified until that time and you will not be able to send any emails using your domain.

Table of Contents

Add SPF record

  1. Login to your Wix account and go to the Domains page.
  2. Click on the Show More icon and choose Manage DNS records.
  3. Click Add Record in the TXT section.
  4. Enter the below values in the Host and Value field:
     Host*Value*
    Main domain
    (E.g., zylker.com)
    Blank v=spf1 include:zeptomail.net ~all
    Subdomain
    (E.g., invoice.zylker.com)

    Subdomain name
    (Eg., invoice)

  5. If you have an already existing SPF TXT record configured for your domain say "v=spf1 include:zoho.com ~all", then you should not create a new SPF TXT record for ZeptoMail. If the new ZeptoMail SPF TXT value is "v=spf1 include:zeptomail.net ~all", then modify your existing DNS SPF TXT value to "v=spf1 include:zeptomail.net include:zoho.com ~all".
  6. Click Save.

*Get the exact SPF values from the Domains section. 

Add DKIM record

  1. Follow steps 1- 4 in the previous section.
  2. In the Host field, enter <selector>._domainkey*.
  3. In the TXT Value field, enter the TXT Record value* generated in your ZeptoMail account.
  4. Click Save.

*Get the exact DKIM values from the Domains section.

Add CNAME Record

CNAME records are added for both mail sending domains associated with Mail Agents or Email tracking domains in ZeptoMail. If your DNS Manager is hosted with Wix, follow the steps below to add CNAME in Wix DNS for verification.

  1. Login to your Wix account and go to the Domains page.
  2. In My Domains, navigate to the domain you want to verify and click the drop-down arrow. 
    Wix DNS Configuration
  3. Click Advanced and then click Edit DNS.
    Steps to add CNAME in Wix DNS for verification
  4. In DNS Records, navigate to CNAME (Alias) and click Add another.
  5. In the Host field, enter the subdomain name of your domain. (For example, if subdomain is bounce.zylker.com, enter bounce).
  6. Specify Points to as the value generated in ZeptoMail for this domain:
    Host Name Points to
    Subdomain name
    ‚Äč(Eg., bounce is subdomain is bounce.zylker.com)
    • To configure bounce address, get the CNAME value from the Domains section.  
    • To configure Email Tracking, get the CNAME value from the Email tracking tab under the respective Mail Agent.
  7. Once done, click Save DNS at the top.
  8. After an hour or two, log in to your ZeptoMail account and click Verify (usually it takes 24-48 hours for the records to be published in the DNS).
  9. If the DNS information is correctly propagated, the subdomain will be verified.