Network Solutions DNS configuration

If your domain is hosted with Network Solutions, you can follow the below steps to configure SPF, DKIM, and CNAME records for ZeptoMail. It may take 24-48 hours for the records to be published in the DNS. So your domain will not be verified until that time and you will not be able to send any emails using your domain.

Table of Contents

Add SPF record

  1. Login to your Network Solutions account and select My Domain Names.
  2. Select the relevant domain and click Manage.
  3. Go to Advanced DNS page and select Change TXT Record.
  4. In the TXT record, click the Edit TXT record button.
  5. Enter the below values in the Host field and Text box:
     Host*Text value*
    Main domain
    v=spf1 ~all
    Subdomain name
    ​(Eg., invoice)
  6. If you have an already existing SPF TXT record configured for your domain say "v=spf1 ~all", then you should not create a new SPF TXT record for ZeptoMail. If the new ZeptoMail SPF TXT value is "v=spf1 ~all", then modify your existing DNS SPF TXT value to "v=spf1 ~all".
  7. Click Continue and then Save changes.

*Get the exact SPF values from the Domains section. 

Add DKIM record

  1. Follow steps 1-4 in the previous section.
  2. In the Host field, enter <selector>._domainkey*.
  3. In the TXT Value field, enter the TXT Record value* generated in your ZeptoMail account.
  4. Click Continue and then Save changes.

*Get the exact DKIM values from the Domains section.

Add CNAME Records 

If the DNS Manager for your domain is hosted with Network Solutions follow the below steps to add a CNAME and verify the subdomain.

  1. Log in to your Network Solutions account >> Select Manage Account
  2. Under My Domain Names, click the domain you want to verify.
  3. Click Manage and then click Change Where Domain Points.
  4. And then click Advanced DNS
  5. Navigate to CNAME and then click the Edit CNAME Records button.
  6. In the Host field, enter the subdomain name of your domain. (For example, if subdomain is, enter bounce)
  7. Select 'Other Host' radio button option.
  8. Provide the value generated in ZeptoMail for this domain in the 'Other Host' field:
    AliasOther Host
    Subdomain name
    ​(Eg., bounce is subdomain is
    • ​To configure bounce address, get the CNAME value from the Domains section.  
    • To configure Email Tracking, get the CNAME value from the Email tracking tab under the respective Mail Agent.
  9. Select Continue and Click Save Changes.
  10. After an hour or two, log in to your ZeptoMail account and click Verify (usually it takes 24-48 hours for the records to be published in the DNS).
  11. If the DNS information is correctly propagated, the subdomain will be verified.