Cloudflare DNS configuration 

If your domain is hosted with Cloudflare, you can follow the below steps to configure SPF, DKIM, and CNAME records for ZeptoMail. It may take 24-48 hours for the records to be published in the DNS. So your domain will not be verified until that time and you will not be able to send any emails using your domain.

Table of Contents

Add SPF - TXT record

  1. Login to your Cloudflare account. 
  2. From the Home tab, click on the domain that you need to add DNS for. 
  3. Once inside the domain, select DNS from the top menu options. 
  4. Click on the Add Record button.
  5. Select TXT from the Type drop-down menu.
  6. Enter the following details in Name and Contentfield. 
     Name*Content*
    Main domain
    (E.g., zylker.com)    		@ v=spf1 include:zeptomail.net ~all
    Subdomain
    (E.g., invoice.zylker.com)    		Subdomain name
    ​(Eg., invoice)
  7. If you have an already existing SPF TXT record configured for your domain say "v=spf1 include:zoho.com ~all", then you should not create a new SPF TXT record for ZeptoMail. If the new ZeptoMail SPF TXT value is "v=spf1 include:zeptomail.net ~all", then modify your existing DNS SPF TXT value to "v=spf1 include:zeptomail.net include:zoho.com ~all".
  8. Click Save

*Get the exact SPF values from the Domains section. 

Add DKIM - TXT record

  1. Login to your Cloudflare account. 
  2. From the Home tab, click on the domain that you need to add DNS for. 
  3. Once inside the domain, select DNS from the top menu options. 
  4. Click on the Add Record button.
  5. Select TXT from the Type drop-down menu.
  6. In the Name field, enter <selector>._domainkey*.
  7. In the Content field, enter the DKIM value* generated in your ZeptoMail account.
  8. Click Save

*Get the exact DKIM values from the Domains section.

​Add CNAME records

CNAME records are added to configure your bounce address

  1. Login to your Cloudflare account. 
  2. From the Home tab, click on the domain that you need to add DNS for. 
  3. Once inside the domain, select DNS from the top menu options. 
  4. Click on the Add Record button.
  5. Select CNAME from the Type drop-down menu.
  6. In the Name field, enter the subdomain name of your domain. (For example, if subdomain is bounce.zylker.com, enter bounce in the host field).
  7. In the Target field, enter the value generated in ZeptoMail for this domain:
    HostPoints to
    Subdomain name
    ​(Eg., bounce, if subdomain is bounce.zylker.com)
    • To configure bounce address, get the CNAME value from the Domains section.  
    • To configure Email Tracking, get the CNAME value from the Email tracking tab under the respective Mail Agent.
  8. Select the DNS only option under Proxy Status.
  9. Click Save.
  10. After an hour or two, log in to your ZeptoMail account and click Verify (usually it takes 24-48 hours for the records to be published in the DNS).
  11. If the DNS information is correctly propagated, the subdomain will be verified.