Zoho Analytics Integration with Zoho Voice
Zoho Analytics helps you understand your business data through reports, dashboards, and insights. For more detailed and comprehensive reporting, you can integrate Zoho Voice with Zoho Analytics to get a complete view of your key metrics and actionable insights. This helps you track performance, identify trends, and make informed business decisions. You can also share these insights with your team for better collaboration.
Zoho Analytics is about turning raw data into meaningful insights. It helps you collect, organize, and analyze Zoho Voice data so you can clearly understand what’s happening in your calls, agents, and customer interactions.
Note
Only super admins and admins can set up, monitor, and manage this integration.
Supported plan: This integration is supported only on the Enterprise Telephony edition. Changing the plan will disconnect the Analytics integration.