BYOC

Bring Your Own Carrier (BYOC) service configuration optimizes your business telephony infrastructure by leveraging the Zoho Voice features without having to port the numbers. You can use your business phone numbers by plugging in your existing carrier to Zoho Voice's cloud platform.

Configuring BYOC offers extensive interoperability and scalability by making certain tweaks to the processing path of your call traffic via SIP trunks. The BYOC solution enables subscribers of Zoho Voice services to define SIP trunks between the Zoho Voice cloud platform and your current carriers over the public Internet.

Who can benefit from configuring BYOC?

BYOC is a telecom strategy that helps organizations to draw the best of benefits from both their current telecom provider and Zoho Voice.

Organizational Benefits of BYOC:

• Use Zoho Voice in countries where Zoho Voice does not offer phone numbers.

• An easy migration path into Zoho Voice while retaining their current phone numbers.

• Retain their current telecom providers all while availing Zoho Voice's IVR, Call queues and metrics, Power Dialer and other advanced cloud telephony features that enables them to program voice calls.

• Retain long-term contracts with their current carriers.

• Retain the consistent pricing benefits and loyalty discounts offered by their favorite carriers.

• An efficient replacement for number porting, as number porting tends to become exhausting, time-consuming, and expensive with certain telecom providers.

• Expand global reach by gaining single-point access to a global inventory of phone numbers from carriers across various countries through the Zoho Voice platform.

• Ensure compliance across multiple regions and have greater control over call routing and their offerings.

Charges involved in the BYOC setup

BYOC Trunk setup charges

BYOC is available for users under all plans except the Trial and Solo plan without add-ons. On successful setup of a BYOC trunk 20 USD will be charged as one time cost.

Call charges

Billing for all the inbound and outbound calls will be in accordance with your current carrier processing the calls.

In addition to the call charges billed by your carrier, Zoho Voice will also charge 0.003 USD/min for each call you make or receive using the Zoho Voice after deducting from the free minutes.

For subscribers of both Business Phone and Enterprise Telephony edition plans:

Learn how to setup BYOC