Call Transcription API
Call Transcription API helps you to fetch, download and delete the transcription details of your organization's call recordings.
Method Name | URL | OAuth Scope | Method Type | Purpose |
https://voice.zoho.com/rest/json/zv/transcribe | ZohoVoice.call.CREATE | POST | This API can be used to convert call recording to text.This API transcribes a call based on the provided Log ID and other parameters | |
| Get call transcription details | https://voice.zoho.com/rest/json/zv/transcribe | ZohoVoice.call.READ | GET | This API retrieves the transcription details of a call when you provide the call Log ID and transcription type |
https://voice.zoho.com/rest/json/zv/transcribe/download | ZohoVoice.call.READ | GET | This API allows you to download a call transcription file by providing the call Log ID and transcription type | |
| Delete call transcription | https://voice.zoho.com/rest/json/zv/transcribe | ZohoVoice.call.DELETE | GET | This API deletes the call transcription when you provide the call Log ID and transcription type |