GET - Download call transcription

 

Purpose

Use this API to download a call transcription file by providing the call Log ID and transcription type.

 

Authorization

HeaderKey

Description

Authorization*

Zoho-oauthtoken<space><ACCESS_TOKEN>

Accept*

Set to application/json.

Request URL

Method: GET

https://voice.zoho.com/rest/json/zv/transcribe/download

Scope: ZohoVoice.call.READ

Parameters: 

Param Name

Data Type

Description

logId*

String

Represents the unique identifier (ID) of the call for which transcription is performed.

 

Example: 7904492e-4afa-40f3-9fed-6ff665cb182e

transcriptionType*

Number

Represents the transcription type.

 

Possible values:

  • 1 - Voicemail (default)

  • 2 - Call recording

     

Example: 2

Sample Request

Copiedcurl "https://voice.zoho.com/rest/json/zv/transcribe/download? logId=3daa20e0-8822-4c2b-b70a-bd6e0e6f6b49&transcriptionType=2" \
-X GET \
-H "Authorization:Zoho-oauthtoken *****"

Sample Response - Success

Copied<File will be downloaded automatically>

Sample Response - Error

Copied{
  "code": "ZVTST005",
  "message": "Call log deleted or no permission",
  "status": "ERROR"
}