How do I resume my customer’s subscription?

If you had set a resume date while pausing your subscription, your subscription will resume automatically on that date. However, if you did not do this, and your subscription is paused indefinitely, you will be able to resume the subscription manually. Here’s how: 

  • Go to the Subscriptions module from the left sidebar 
  • Select the subscription which you want to resume.
  • Click the More dropdown in the top right corner and select Resume Subscription.

    Resume Subscriptions
  • Configure when you want to resume your subscription. You can choose to resume it immediately or set a date on which it should resume. 

    Configure Resume Schedule
  • Click Save.

Your subscription will resume according to the schedule that you’ve configured.

Learn more about resuming subscriptions by visiting the help document

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