Zoho Inventory


I’m unable to create a transaction for a contact. Why?

This might happen due to the contact type being wrongly specified. A contact can either be indicated as a vendor (sells goods or services to you), customer (buys goods or services from you) under the field Contact Type.

A contact can be changed anytime from a vendor to a customer and vice-versa, by editing the Contact Type field in the Contact Details page.

Note: Contacts associated with transactions cannot be changed from one type to another. To do so, you have to delete those transactions and try again.