
(This blog expands on themes from our podcast series with Mint, The Long Game Dialogues. Read on to know more.)
In today's world, where things move relentlessly fast, businesses are expected to launch quickly, hire quickly, and if things falter, let go just as quickly. This rhythm has become so familiar that people think it's the norm and that there’s no other way to build.
But that cannot be farther from the truth, because there exists another reality—one where businesses take the time to build things on their own terms, and people remain patient, even if it means arriving a little later than their competitors.
These businesses often prove to be the most resilient, as their growth is the outcome of choosing endurance over short-term gains. Among the traits they share, one stands out more often than not: It’s their conservative approach to money.
One of the mistakes businesses often make is treating revenue as the ultimate marker of financial health. It might look impressive on a dashboard or a headline, but confusing revenue with actual progress is a mistake that can cost you.
An important metric that can be telling of your business surviving the next few months is cash flow. According to Harvard Business Review, many organizations still discuss revenue and profits far more often than cash flow, despite cash flow being more essential for long-term growth.
Cash flow reflects the money moving in and out of your business. What comes in, when it comes in, and how much actually remains available to operate. It's possible that a company that reports strong revenue numbers might actually be struggling to pay bills.
Margins come next. Gross and operating margins reveal how much growth is actually costing you. If revenue grows while margins shrink, it means that there are things that need fixing. That could be rising costs, operations, or rent. Then there’s burn rate, which is how quickly money is being spent relative to how much you're making. Knowing how long existing cash can last, also referred to as runway, can help you make important decisions, like whether to expand or hire. And receivables and payables are also important metrics, because delays in payments can affect how profitable you are.
There’s also unit economics—the basic cost of acquiring and serving a customer versus the value that customer brings over time. If each new customer adds strain to how you run your business, then more growth will give rise to problems you may not have the resources to fix.
Financially conservative businesses understand these numbers; they track them regularly, not as a compliance exercise, but as a way to stay honest with themselves. They plan expenses around real cash availability, and that helps them grow sustainably.
It's easy to mistake financial conservatism for a lack of confidence. But really, it's the opposite. Choosing not to overspend or hire more, knowing it might affect your business adversely, is the smart thing to do. Conservatism here is not avoiding risks altogether, but rather, choosing to take risks that are worth taking, at the right time. It's also planning ahead for possible shifts in the market. This foresight helps you buy time for when things might get difficult.
Growth doesn't stall overnight. It happens gradually, because we let things go unnoticed over a long period of time. In this episode of The Long Game Dialogues, Prashant Ganti talks about how tracking your key metrics, like cash flow, receivables, margins, and expenses, helps you stay aware of the health of your business before any problems arise. It will also help you in making timely decisions that are backed by data.
It's strongly recommended for businesses to set aside an emergency fund for at least six months. If there's any drop in revenue or unexpected expenses, you'll be able to rely on this reserve, which will also give you the breathing space to make informed decisions. You'll have the time to evaluate your options without having to incur debt, lay off people, or make any decisions you wouldn't otherwise want to make.
Being dependent on a narrow customer base is a quiet risk in itself. Over time, broadening your customer mix will help you protect your day-to-day operations from sudden shifts. It also helps you build better products, because your team will learn to solve a wider range of problems.
A part of financial health is also being protected legally. Having clear contracts and payment terms, and an understanding of legal recourse helps you avoid losses that are easily preventable. Knowing your legal standing can help with delayed payments, compliance issues, and payment disputes, while letting you be prepared to set clear expectations with your customers early, so your business remains protected when things don't go as planned.
With tech, it becomes easier to stay financially disciplined. It can help you reduce manual errors, automate operations, and gain insights to make sound financial decisions.
One of the simplest places to start is by automating invoicing and payment follow-up requests. This will reduce delays without placing the burden on teams to manually chase customers to ensure timely payments. When collections are consistent, cash flow becomes more reliable and stable.
Tech can also be leveraged to encourage better payment behavior. Businesses can design systems that incentivize their customers to pay on time by offering early-payment discounts or flexible payment options. These nudges improve liquidity without straining relationships, making payments a hassle-free process.
Accounting platforms today are becoming more and more proactive. Based on your business's financial health and transaction history, they can offer insights about your creditworthiness, such as being eligible for loans or pre-approved financing options from banking partners. Having this kind of visibility into options that are available helps businesses plan rather than scrambling to find something last minute in a time of stress.
Another powerful use of technology is scenario planning. AI-driven tools and analytics can help businesses model “what-if” situations before they occur. For example, if tariffs in a key region were to increase by 10%, or input costs were to rise suddenly, teams can simulate the impact on margins, pricing, or cash flow—and prepare responses in advance.
Moreover, it's best if your financial data doesn't live in isolation. For example, if your accounting systems are connected with sales, an account manager who understands a customer's payment history can negotiate better terms. Finance teams can spot risks earlier when sales pipelines and receivables are visible together. This convergence of tools creates alignment across teams and reduces blind spots.
Not all businesses are alike, so the way you approach financial conservatism should reflect your context, goals, and values. But there are always best practices to help guide you:
Map your costs early
Keep an emergency fund
Define clear spending guardrails
Consider hiring and expansion when there is real demand
Set measurable checkpoints for growth plans
Make financial reviews a recurring habit
Choose tools that scale with your business
Revisit your tech stack regularly
Review your system as your business grows
Financial conservatism helps you protect your vision; it gives your business the ability to weather uncertainty, invest intentionally, and grow without compromising on your values. Choosing patience in a world where speed has become the norm can feel counterintuitive, but businesses that last aren't built on the urgency to chase numbers—they're built with a clear understanding of what truly matters.
Watch the full conversation here: Financial resilience: Principles for business stability