Smart survey logic: Personalize every respondent’s journey
Use skip logic, branching, and conditional questions to make surveys dynamic and relevant. Tailor the experience based on individual responses.
What are the benefits of using surveys for NGOs?
Track real-time impact
See exactly how your programs are making a difference with data that highlights progress. Identify areas to improve and share meaningful updates with stakeholders to keep them engaged.
Go straight to the source
Listen carefully to key stakeholders—your communities, donors, and volunteers. Their insights guide your actions and ensure your efforts create lasting change.
Build trust through transparency
Transparency fosters stronger relationships. By sharing clear results and showing how resources are being used, you can prove your accountability and build long-term donor confidence.
Raise awareness with insights
Use surveys to highlight important issues and amplify your campaigns. Real data can influence policies and add meaningful to your mission.
Design programs that work
Feedback helps you build programs that truly resonate with the people you serve. Make sure your efforts are focused and effective.
Maximize resources and save costs
Surveys are an affordable way to gather insights without draining your budget. Spend less on research and more on delivering programs that matter.
What are the types of NGO surveys?
Donor surveys
Understand donor satisfaction and preferences to strengthen relationships.
Community needs assessments
Identify the real needs and priorities of the people you serve.
Volunteer engagements
Gauge volunteer satisfaction and improve their experience.
Program evaluations
Measure the success and impact of your initiatives.
Stakeholder surveys
Build accountability by understanding partner and donor expectations.
Awareness campaign surveys
Assess public perception and campaign effectiveness.
Impact assessment surveys
Quantify the change your programs are creating on the ground.
Event feedback surveys
Gather feedback from attendees to improve future events.
Training effectiveness surveys
Evaluate the outcomes of training sessions for staff or communities.
Fundraising strategy surveys
Discover how people want to contribute and improve your appeals.
Enhance your NGO's impact with surveys
Discover how well-crafted surveys can help your NGO understand community needs, measure project outcomes, and engage donors and volunteers effectively. Learn more.
Empower your mission with tailored survey solutions.
Why use Zoho Survey for NGOs?
Offline surveys: Collect feedback anywhere
Gather responses in remote areas without internet access. Data syncs automatically once connected, so you can ensure every voice is heard.
Custom branding: Reflect your NGO’s identity
Personalize surveys with your logo and colors to build trust and maintain a professional appearance.
Multilingual support: Engage diverse communities
Create surveys in multiple languages to connect with various demographics. This breaks language barriers to help capture authentic insights.
Mobile-friendly surveys: Reach respondents on-the-go
Design surveys that function seamlessly on any device. Convenience is critical, so make sure your participants can complete their responses from anywhere.
Response quotas: Control data collection
Set limits on the number of responses from specific demographics for a balanced and representative dataset.
Advanced analytics: Transform data into action
Access detailed reports to understand survey results at a glance and make data-driven decisions to enhance your programs.
Survey reminders: Boost participation rates
Encourage higher response rates by sending automated reminders to respondents who haven't completed your survey.
Secure data storage: Protect sensitive information
Benefit from robust encryption and compliance standards to keep your data safe and confidential.
Seamless integrations: Streamline your workflows
Connect Zoho Survey with CRM systems, email marketing tools, and countless other apps to manage survey data effortlessly.
Affordable plans: Maximize the benefits within your budget
Choose from flexible pricing options that fit NGOs of all sizes. Get insights on change without straining your finances.
Frequently asked questions
Offline surveys help in areas with limited internet access. You can deploy volunteers or local representatives with mobile devices to collect feedback while ensuring inclusivity. Pair this with multilingual support to make surveys as accessible as possible.
Make surveys anonymous where possible, especially for sensitive topics. Clearly explain how respondents' feedback will be used to improve programs. When people feel safe and believe their input matters, they’re more likely to get engaged and provide honest, thoughtful input.
Keep it concise. A good threshold is to limit your survey to 10–15 questions that take less than 5 minutes to complete. A shorter survey promotes higher completion rates, which is important for generating meaningful results.
Use image-based questions or videos to make your survey easy to understand. With Zoho Survey, you can upload audio files for both questions and answers, helping participants who may struggle with reading. Adding simple icons or smiley ratings also helps make surveys easy for those with limited reading abilities.