Zoho Survey is released

With drag-and-drop editors, ready-to-use templates, and multiple question types Zoho Survey simplifies conducting surveys.

Surveys can now be white labelled

Users can now send white labelled surveys from their custom domains, encouraging brand recognition and awareness.

Offline surveys are introduced

Users can carry out field surveys even without the internet. They can conduct offline surveys using their browsers, without using any apps.

Multilingual surveys are introduced

Multiple international languages are made available for survey translation.

Collaboration is streamlined

• Surveys can now be shared among users for collaboration and joint action.
• The integration with Zoho Analytics allows users to clean and organize data, and visualize it in the form of interactive charts and dashboards.

Zoho Survey becomes a DIY market research platform

• Having access to a diverse research panel, users can now get participants according their demographic needs for conducting market research.
• Google Sheets and Zoho Sheet integration allows users to seamlessly map survey responses to spreadsheets.
• The Zoho Survey mobile app (iOS and Android) is released which empowers users to create surveys on the go.

More integrations are established

• The integration with Zendesk allows users to set-up workflow automations and improve customer experience.
• The integration with Eventbrite helps users in getting feedback from event attendees.
• Shopify integration helps users get feedback from the website visitors of their e-commerce store.
• Integrations with Google Analytics and Facebook Pixel help users track the traffic to their surveys.

Report analysis capabilities are enhanced

• Sentiment analysis and the Word Cloud are added to the reports section to help users quickly understand the collective opinion of their audiences.
• Multiple new types of charts are added to reports making survey report analysis efficient.

The offline feedback collection app is launched

• iOS and Android apps for collecting responses offline are launched.
• In Zoho Survey, users can now customize their reports by modifying the chart type, converting tables from 2D to 3D (or vice versa), or the overall layout according to presentation preferences.

Zoho Survey becomes HIPAA compliant

• Users can now create conduct surveys in a HIPAA compliant manner.
• Sending out white labelled email survey campaigns is now possible with Zoho Survey. It allows users to customize email templates with their unique branding logo and design.
• SMS survey distribution is made available to users.

Zoho Survey becomes a comprehensive feedback management platform

• Zoho Survey is integrated with Zapier, so users can create workflow automations with other apps.
• Integrations with Microsoft Power BI is introduced allowing users to create dynamic dashboards for in-depth analysis of their survey reports.
• Users can now generate unique survey URLs with encrypted parameters. This prevents URL tampering and elicits more genuine responses.
• The Zoho Survey- Zoho Recruit integration is established allowing HR teams to conduct skill assessments tests and get candidate feedback during the hiring process.
• MRSI, Esomar, quirks, MRII , Zoho Survey becomes a permanent member of ESOMAR and Quirks Market Research Media. It is also a sponsor for MII (Market Insight International) and MRSI (Market Research Society of India).