Respond to tickets quickly with response templates. Write them once and use them forever. Closing tickets is as easy as a swipe. Whether you’re waiting for a take-away or doing the dishes, get work done and deliver pure awesomeness.
With social-network-style commenting and tagging, your team can now ask questions, find answers and collaborate more in every ticket. It’s all for one and one for all.
Pass-on a ticket to a colleague when you’re answering another one. (or) When it’s not in your area of expertise. (or) When you’re at a movie with your girlfriend.
Get instant notifications about contacts, accounts and tickets you follow. Zoho Support’s Notification Center is now available on your mobile phone.
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