Measure your website performance
Get a complete overview of how each of your web pages perform. Optimize your website using consolidated data on critical metrics like top-performing pages, visitor footprint on your website, drop-offs, and more.
Analyze the return on your lead generation efforts
Discover insights about your visitors and the effectiveness of your marketing efforts with drilled-down reports on the campaign source, visitor location, pages visited, time spent, and more.
Improve your sales and support teams' performances
Keep tabs on all important KPIs like missed and closed chats, average response time, chats converted to tickets, customer feedback, and ratings of each team member. This helps you identify top performers and train your team better.
Ease your team's workload using conversation data
Measure your chat influx and customer waiting time, identify your busiest hours, and determine commonly asked questions. This will help you train your chatbot and plan a suitable staffing roaster to ensure your team is well-prepared to handle high volumes.
Merge cross-functional data with Zoho SalesIQ reports
Combine and analyze all your business parameters in one place. Import information from Zoho CRM, Salesforce CRM, Zoho Desk, and more and merge them with SalesIQ for end-to-end multi-functional analytics.
Stay updated on KPIs with prebuilt reports and dashboards
Our ready-made dashboards make it convenient for managers to glance at daily site visits, lead generation-conversion rates, customer service performance, and the overall engagement statistics.