Release Notes - IOS

 

IOS

Version 2

Version 1

Version 2

v2.1

SDK v2.1.6

27 October, 2019

Enhancement:

  • Added API to toggle the availability of email transcript, screenshots, and options to restrict access to camera in the SalesIQ chat window - API Documentation
  • Improvement in chat event handler methods and ZohoSalesIQDelegate method.

Bug Fix:

  • Fix for user interface bugs in iOS 13
  • Fix for ZohoSalesIQDelegate not being exposed within objective C projects
  • Fix for a rarely occurring crash when the application is in background in iOS 13
  • Miscellaneous bug fixes

SDK v2.1.5

21 September, 2019

Features :

  • Added support for AU Datacenter

Enhancement:

  • Added new API to toggle in-app notification visibility - Learn more
  • Messages sent have a smooth finish
     

Bug-Fix:

  • Fix for UI bugs in the iOS simulator
  • Fix for support chat session not ending in the SDK, it would end from the web app when the visitor does not respond to the first message sent by the operator
  • Fix for Bluetooth permission request alerts showing up for devices running on iOS 13.

SDK v2.1.4

13 August, 2019

Features: 

  • Markdown supported in operator sent messages - Learn more
  • SDK wide support for GIFs 

Enhancement: 

  • Added API to set maximum count of recently viewed articles - API documentation
  • Added API to set navigation bar title colour - API documentation
  • Added API to set navigation bar search tint colour - API documentation
  • Several subtle changes in the SDK user interface for a more modern look
  • SDK user interface has been completely adapted to respect safe area layout margins on the newer generation of iOS devices
  • Design revamp of image, video, GIF, file, audio player and feedback components within the support chat window
  • Newly designed Media preview and browse screens within support chat window
  • Improved readability of text messages sent within the support chat window
  • Newly designed Screenshot UI shown while capturing a screenshot
  • Visitors now get a confirmation screen before they send a captured screenshot
  • Performance improvements in video player and resource utilization
  • More refined animations within the support chat windows when messages transition from typing state
  • Changed argument of #setLanguage(Language) API in SDK to take only the Language enum as an argument
  • If URLS not using https are used for media assets or articles, ArbitraryLoads property should be set to YES in AppTransportSecurity in their application's info.plist file for those assets to load within the SDK

Bug Fix: 

  • Fixed a crash in video player
  • Fixed crash when visitor navigates into the support chat window via a custom button set within the app while visitor is on the take-screenshot window
  • Fixed SDK failing to start in iOS 13
  • Fixed broken animations in media selection screen
  • Fixed broken layouts in some bot components
  • Fix for end session timer getting removed when visitor opens chat window
  • Fixed some event handlers not getting triggered
  • Fixed some data[Example: visitID] not being available within the visitor object in chat event handlers
  • Fixed barTintColor not being applied for buttons within some bot components
  • Fixed multiple typing indicators being shown sometimes in the wrong order
  • Fixed some SDK owned view controller names showing in visitor tracking information
  • Fixed several miscellaneous bugs in SDK

SDK v2.1.3

9 July, 2019

Features :  

  • An option for customer to send a transcript of their conversation with support, to their desired email address 

Enhancement:

  • Updated SDK to use Swift 5
  • Able to reply to messages right from push notifications
  • The support chat window will now show an offline banner if operators in the organisation are unavailable at that time
  • Additional API to get unread message count from the SDK - API documentation

Bug Fix:

  • Added a fix for SDK crashing when taking a screenshot of the support chat window
  • Fixed the opening of the incorrect SDK screen when push notifications are clicked
  • Fixed an issue where feedback message becomes hidden when double tapped
  • Added a few miscellaneous bug fixes

SDK v2.1.2

14 March, 2019

Features :

  • Sending and receiving voice messages supported

Enhancement:

  • SDK has been updated to work on swift 4.2
  • Added caching for layout attributes to achieve a smoother scrolling experience
  • We have moved from using core-data as our store for media files to the documents directory
  • We now trim spaces in the SDK app and access keys

SDK v2.1.1

14 December, 2018

Bug Fix:

  • Fixed a crash related to the use of UITableView observer in the client application
  • Now allowing visitors to send screenshots even if their support chat request is yet to be attended
  • Removed haptic feedback on the slider due to an internal error

SDK v2.1

31 October, 2018

Features :   

  • Zobot: Support for bot interaction with widgets and actions - Learn more

Enhancement:

  • The launcher button is now dynamic and can be moved by a simple pan gesture
  • Added an API to register the visitors - API documentation
  • Added an API to deregister the visitors - API documentation
  • We have added a couple of UI improvements to the chat window

Bug Fix:

  • Added miscellaneous bug fixes

SDK v2.0.1

23 May, 2018

Features : 

  •  Added support for GDPR options and the ability to obtain consent for in-app tracking from customers based on portal settings - Learn more
  •  Added option for visitors to opt out from the support chat feature based on portal settings
  •  Added support and alert for google translation within the chat window

Enhancement:

  • We now mask sensitive information like credit card details. A prompt is shown to mask the first 12 digits

SDK v2.0

11 April, 2018

Features :

  • Added a FAQ section in the chat window where visitors can view all articles - Learn more 

Enhancement:

  • Added a new user interface for support chat conversations
  • Added a new user interface for the FAQ section

Version 1

v1.3

SDK v1.3 

11 February, 2018

Features :

  • Added a new conversations' screen where all previous conversations of the visitor can be found 

v1.2

SDK v1.2

21 January, 2018

Enhancement:

  • Added new sandbox and production modes in the enable push API
  • Added optimization for iPhone X

Bug Fix:

  • Added a fix for the "take screenshot" feature failing to work and would show a black screen instead
  • Added a fix for videos failing to upload
  • Added a patch for the input text view not scrolling up when visitors pastes' from long text
  • Added a fix for the flickering of default chat image
  • Added a fix for chat-window showing a new message alert, even when there are no new messages
  • Added a fix for an extra space between the keyboard and text input view
  • Added a fix where copying messages from the support chat window and pasting the same in the input view would fail
  • Added a fix for a user interface bug where the input view would be misplaced when switching to a different app

v1.1

SDK v1.1

20 November, 2017  

Enhancement:

  • Added support for EU and CN data centres 

SDK v1.0

11 June, 2017 

Features :

  • Introducing visitor tracking in SDK
  • Provides live support chat within SDK
  • Provides proactive chat and support for intelligent triggers in SDK

Enhancement:

  • Added ability to send push notifications - Learn more
  • Added support for multiple international languages