Looking for the best LiveChat alternative?

Over 450,000 businesses feel SalesIQ offers value for money right out of the box. You don't have to take our word for it. You can try it for yourself for free.

 

Identify and convert leads with ring view

SalesIQ's live visitor tracking ring view lets you filter out and prioritize visitors based on how they interact on your website (which can be customized to your business needs). This means you can see in a glimpse which leads to focus your attention on, helping you covert leads into clients and avoid missing out on a potential customer.

 

Simplify customer support

It's sometimes difficult for users to explain their issue to support agents, which could make a customer both dissatisfied and frustrated. Also, it can be quite a task for agents to guide users where to navigate to resolve a certain issue. For this, we offer screen sharing and audio calling to help both agents and customers resolve queries quickly and efficiently.

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Leverage your team's strengths

Our internal operator chat lets agents have one-on-one interactions or talk to each other in a group setting. You can even add a note for your colleague as you transfer the chat.

 

Protect your agents from abuse

Create a list of terms that your team deems abusive and configure chat closure or block an IP when any of these terms comes up during a chat. It will protect your agents from abusive language and help you keep your chats clean and professional.

 

Make data-driven decisions

Zia uses whatever information you give—such as name, company, or website of a record—and gathers all the information your sales reps will need to personalize their communication.

 

Add life to your mobile app

Give your mobile app a human touch with Mobilisten, our mobile SDK. It lets you engage with your app users in real time and retarget them with personalized push notifications.

 

Access multiple channels from one dashboard

With support for multiple Instant Messaging (IM) channels including Whatsapp, Instagram, Telegram, and FB Messenger, prospects and customers can instantly reach you right from their favorite apps, eliminating queues and increasing customer satisfaction.

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Go easy on your wallet

You can start using Zoho SalesIQ with our free version, which we promise is good enough if your business is just starting out. For others, we offer a paid version that is economically priced at $7/operator/month.

 

Always there to assist you

Our support team is just a click away and available at any time of the day to help you out.

Still not convinced SalesIQ is your perfect LiveChat alternative? See for yourself!

  • Features
  • Customer Support
  • Audio calling    
  • Reopen conversation   
  • Voice notes  
  • File sharing  
  • Screen share  
  • Agent Support
  • Chat routing  
  • Live translate  
  • Call recording  
  • Multilingual support  
  • CSV export  
  • Internal notes  
  • Abusive content management  
  • Block IP  
  • Company profile enrichment (Powered by Zia) 
  • Knowledge base  
  • Widgets  
  • Visitor routing  
  • Third party messaging app integration  
  • Agent-to-agent chat  
  • Customer Engagement
  • Triggers  
  • Chatbots
  • Codeless bot  
  • Answer bot  
  • Visitor Tracking
  • Lead scoring  
  • Live tracking  
  • Mobile SDK
  • Push notifications  
  • Android  
  • iOS  
  • Cross-platform support  
  • Tracking (Device permissions, screen resolution, storage, and much more)  (Limited)
  • Customization  
  • Multilingual support  
  • Mobile App
  • iOS  
  • Android  
  • Security
  • GDPR Compliance  
  • Pricing (operator/month)
  • Free $0.00 Starter $16.00
  • Basic   Team $33.00
  • Professional   Business $50.00
  • Enterprise   Enterprise Adjusted as per each customer

What our customers say?

 

Zoho SalesIQ gave us the best support for integration, and along with that, we came to know that SalesIQ is just not serving our bot purpose, but they had so many features for our live agents also.

Apliiq
 

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